Terms & Conditions

EL SOCIAL TERMS & CONDITIONS

Overview

The San Churro Loyalty Club Program (“El Social”) is a loyalty program which is operated by Venga Pty Ltd (“San Churro”).

By registering with El Social on San Churro’s website, and/or by downloading and/or using a compatible Application, you agree to these Terms and Conditions and are bound by all of them, as may be changed from time to time, and you consent to San Churro’s collection and use and disclosure of your personal information in accordance with the separate San Churro’s Privacy Policy (located at https://www.sanchurro.com/privacy-policy/ ) as may be amended from time to time and incorporated herein by reference. Further, you acknowledge and accept these Terms and Conditions as a condition of continued membership.

 

Membership Enrolment, Activation and Eligibility

Eligible individuals can enrol in El Social and become a San Churro El Social Member by:

  • downloading the San Churro Application (“App”) for compatible smartphones and devices or collecting a card (“Card”) from a San Churro;
  • in the case of the App, following the prompts to complete registration as a member and verifying their email address by following the prompts following receipt of an email from San Churro;
  • in the case of the Card, activating the card in store by scanning it and then visiting the San Churro website at  elsocial.sanchurro.com and registering their details; and
  • verifying their email address by following the prompts following receipt of an email from San Churro.

Only a person is eligible to enrol as a El Social Member.

To be eligible to participate in El Social, a person must have a valid Australian address, a valid email address and be 18 years of age or older. Those under the age of 18 are eligible to participate in El Social provided they are over the age of 13 and have received parental or guardian consent. Parents/guardians may be required by San Churro to enter into a further agreement as evidence of consent for a minor to participate in El Social.

By enrolling in El Social, El Social Members consent to receive the San Churro e-newsletter as well as other emails, push notifications, Vouchers to the App and SMS communications containing special offers about El Social and its rewards and services.

Membership is non-transferable, is not redeemable for cash, and is non-refundable.

No fees will be charged by San Churro for the issue, registration, activation or use of the Card or App. El Social Members are responsible for any costs charged by their service provider for Internet access to use the App.

Membership is a privilege which can be revoked by San Churro in its sole discretion at any time and without compensation for any reason including without limitation, for abuse or breach by a El Social Members of any of the Terms and Conditions of El Social or any other actions deemed by San Churro, acting in its sole discretion, to be contrary to San Churro, El Social or the interests of the El Social Members or partners.

Your Account

Upon registration, an account will be created for the El Social Member (“Account”).

There is a strict limit of one (1) registered Account per El Social Member. Each Account requires an independent email address.

Each San Churro El Social Member shall be responsible for updating their Account to reflect any change of their name, mailing address, email address, mobile phone number or any other required membership enrolment data. El Social Members can update their details on a self-service basis by visiting elsocial.sanchurro.com.

Should a password relating to an Account be lost or forgotten, an El Social Member should go to elsocial.sanchurro.com, where they will be required to enter their email address. Their password will then be sent to their nominated email address associated with their Account.

Benefits

An El Social Member may not gain any features, promotions, offers or recognitions offered under El Social (“Benefits”) from activities or purchases undertaken on behalf of a business.

Individuals must become and remain a El Social Member of El Social to participate in El Social and earn and redeem Benefits.

El Social Members are entitled to free birthday churros (Churros for Two – 6 churros + 2 dip cups) or a $15 Churros Fiesta for their birthday upon presentation of a registered physical Card or App virtual card along with a valid physical photo ID which can only be redeemed the day before, day of or the day after a member’s actual birthday.

A member must have a fully verified El Social account at least 48 hours before their birthday in order to be eligible for the offer. Accounts created the day of or after the birthday will not be eligible for the offer until the following year.

El Social Members are also entitled to every fifth hot drink free upon presentation of a registered physical Card or App virtual card which must be redeemed within 12 months of the accrual.

The free birthday churros or $15 Churros Fiesta must be redeemed in accordance with the directions given by San Churro. San Churro will email the directions to the San Churro Socialites 8 days before their birthday. The complimentary birthday churros is not transferable and cannot be exchanged or taken as cash. San Churro takes no responsibility for incorrectly entered birth dates during the registration process.

From time to time, San Churro may, in its absolute discretion, conduct various reward offers, promotions and discount offers which will be opened to San Churro Socialites (or selected El Social Members) only.

San Churro specifically reserves the right to amend, alter, withdraw or terminate El Social, any Benefits or these Terms and Conditions either with or without notice. Any such changes may affect the Benefits, which you may have previously accumulated, as well as any future accumulation of Benefits. Enrolment, membership and all related Benefits of El Social are offered in the sole discretion of San Churro.

Cards and the App

The Card and the App will be accepted in all San Churros across Australia. From time to time some San Churro chocolaterias may be prevented from accepting due to circumstances beyond their control (e.g. internet outage). If a San Churro does not accept the Card or App, individuals will be required to visit an alternative chocolateria in order to participate in El Social.

San Churro reserves the right not to accept a Card or App should we believe that the use is unauthorised, fraudulent or otherwise unlawful.

Lost or Stolen Membership Cards

In the case of a lost or stolen Card, El Social Members should visit a San Churro and request a new Card. El Social Members must then log onto elsocial.sanchurro.com, where they can transfer their existing Account information to their new Card by submitting their details. Cards that are reported as lost or stolen will immediately be cancelled and rendered inactive. While every effort will be made to ensure that the full credit balance for the Account is transferred to the new Card, San Churro will not be responsible for any credit lost prior to the transfer (including but not limited to any redemptions that may have occurred while the previous Card was lost).

Lost, Stolen, or New Phones

In the case of a lost or stolen phone, or in the event an El Social Member obtains a new phone, they must log onto elsocial.sanchurro.com, and follow the prompts to update their password. After the password has been updated, the San Churro Socialite can download the App to their new compatible phone and log in using their email and new password. All information will sync up to existing the El Social Member details. While every effort will be made to ensure that the full credit balance for the Account is transferred to the new mobile App, San Churro will not be responsible for any credit lost prior to the transfer (including but not limited to any redemptions that may have occurred while the previous phone was lost). The barcode is not exclusive to the App and should not be shared in the public domain (e.g. social media).

General

San Churro assumes no liability whatsoever, including without limitation, liability for any expense, loss, cost, injury, damage, accident or any other matter or thing whatsoever, however suffered or caused (including compensatory, incidental, indirect, special, punitive, consequential or exemplary damages or damages for loss of income or profits), directly or indirectly arising out of or related to El Social or by reason of the termination of or amendment to El Social in whole or in part, the addition or deletion of reward partners or other features with or without notice.

Neither San Churro nor its respective officers, agents, employees and related bodies corporate shall be responsible for any failure of the elsocial.sanchurro.com website or for any problems or technical malfunction of a telephone network or lines, computer online systems, servers, access providers, computer equipment, software, failure of any email, online or Internet entry. In addition, neither San Churro nor its respective officers, agents, employees and related bodies corporate shall be responsible due to technical problems, traffic congestion on the Internet or at any website, or any combination thereof, including any injury or damage to any computer or property related to or resulting from participating in or downloading any material relating to El Social. San Churro reserves the right, at its sole discretion, to cancel or suspend El Social should a virus, bug or any other cause beyond the reasonable control of San Churro corrupt the security or proper administration of the Programme.

Terms and Conditions

These Terms and Conditions are to be read in conjunction with, and subject to, any additional Terms and Conditions governing any particular reward, promotion, discount or offer operated by San Churro.

San Churro’s decisions in relation to all matters arising under El Social are final and binding, and no correspondence will be entered into.

San Churro reserves the right to change or revise these Terms and Conditions at any time without prior notice.

If El Social is suspended or cancelled at any time San Churro may notify members via email or the relevant section of the San Churro website.

If for any reason El Social is inoperable (including but not limited to computer virus, bugs, tampering, unauthorised intervention, fraud, and technical failures) San Churro reserves the right in its sole discretion to disqualify any individual who tampers with San Churro’s systems, and to cancel, terminate, modify or suspend El Social. This includes causes beyond the control of San Churro which corrupts or affects the administration security, fairness, integrity or proper conduct of El Social.

San Churro shall not be liable for any loss or damage caused (including but not limited to indirect or consequential loss) or for personal injury sustained as a result of participation in El Social. This includes accrual or redemption of credits, use of a Card or App, accepting a reward or other entitlement, or using a discount offer under El Social, except for any liability which cannot be excluded by law.

San Churro will not be held responsible for any tax liability incurred by a San Churro Socialite in connection with El Social, including in relation to any reward, discount or entitlement offered.
San Churro will not be held liable for any communication to any El Social Member that is late, lost or misdirected for any reason, including but not limited to, spam filters operating on a San Churro Socialite’s email account or other system configuration problems.

San Churro is not responsible for any problems or technical malfunction of any telephone network or line, computer system, equipment, server or provider, software, technical problem or traffic congestion on the Internet. This includes (but not limited to) any injury or damage to a El Social Member’s or any other person’s computer related to or resulting from participation in or downloading of any materials in El Social.

Entering Competitions

San Churro may also from time to time make available to El Social Members promotions and competitions (collectively, “Competitions”).

San Churro may publish names of winners of Competition prizes.

Each Competition will be subject to any individual terms and conditions specified on the relevant San Churro website. However, some of the standard terms and conditions are as follows:

  • Awards and prizes must be taken intact as offered and are not transferable, exchangeable or redeemable for cash;
  • If a person otherwise entitled to an award or prize is under the age of 18, San Churro reserves the right to instead give the award or prize to that person’s parent or guardian;
  • If an award or prize is unavailable for any reason, San Churro reserves the right to substitute an award or prize of equal or greater value;
  • San Churro’s decision on all matters relating to a Competition will be final and not subject to challenge or review;
  • Benefits may not be redeemed in conjunction with any other promotional offers; and
  • Neither San Churro nor its respective officers, agents, employees and related bodies corporate make any representation or warranty as to the quality, suitability or merchantability of any goods or services offered or given as awards or prizes.

Committed to Your Privacy

San Churro and its respective officers, agents, employees and related bodies corporate (collectively, “we” or “our”) are committed to protecting your privacy. We collect your personal information for the following purposes to:

  • set up and administer El Social including ongoing management of Accounts;
  • process and issue Benefits;
  • allow El Social Members to participate in promotions and competitions;
  • communicate with El Social Members, to deliver a e-newsletter as well as other email, push notification, Vouchers to the App and SMS communications;
  • understand El Social Members needs and preferences, and to provide members with products and services that meet their needs or interests;
  • recommend our products and services, or the products and services of third parties we select that may be of interest to El Social Members;
  • provide El Social Members with special offers and rewards from San Churro and our sponsors and reward partners; and
  • facilitate or enable any corporate or commercial transaction involving San Churro.

San Churro will obtain consent before using personal information for a purpose that has not been specified, unless the new purpose is required by law. See the San Churro Privacy Policy at sanchurro.com/privacy-policy incorporated herein by reference, for further details.

San Churro may share aggregated and anonymised El Social Member data with third parties so long as that aggregated and anonymised El Social Member data cannot be reasonably traced back to an individual.

The El Social Member’s information is considered a San Churro asset. If our business is transferred to a new owner, the El Social Member’s personal information may be transferred to and considered an asset of the new owner.

El Social Members may opt-out of receiving e-newsletters and SMS communications during the registration process.

El Social Member should direct any request to access, update or correct their personal information by filling in this form.

REFUNDS AND RETURNS POLICY

San Churro will happily assist customers who wish to return or exchange goods purchased from any of our stores across Australia.

Non-faulty Goods:
If the retail item is non-faulty, you may choose a refund or exchange of the item provided that:

  • you have returned the item within 14 days from the date of purchase;
  • you produce satisfactory proof of purchase; and
  • the item is unused, in its original packaging, in saleable condition and well within the expiry date.

San Churro reserves the right to assess the condition and age of the goods.

Proof of Purchase:
Please note that all refund or exchange requests must be accompanied by satisfactory proof of purchase documents (i.e. your original receipt).

If you are unable to provide satisfactory proof of purchase, San Churro may, at its absolute discretion, provide you with an exchange to the current value of the merchandise provided that:

  • the item is unused, in its original packaging, in saleable condition and well within the expiry date;
  • we can verify that the item was originally purchased from San Churro; and
  • satisfactory identification is presented at the time of the return.

Faulty Goods:
You can choose a refund or exchange of a retail item if that item is faulty.

Alternatively, you can choose to keep the faulty item and we will compensate you for any drop in value.

All refunds will be provided back in the original tender. Credit card or debit card refunds must be processed back onto the original card.

Note: The original card must be present to gain a refund.

GIFT CARD GENERAL TERMS & CONDITIONS

This agreement is a contract between the customer (“you”) and Venga Pty Ltd trading as Chocolateria San Churro, ABN 48 111 298 830 (“San Churro”), Suite 1, 1st Floor, 281 Brunswick Street, Fitzroy VIC 3065

Please read the following terms and conditions carefully before placing your order with San Churro. By completing and submitting the customer order form online and using the San Churro Gift Cards service, you acknowledge that you have read and agree with the terms and conditions outlined below.

Gift Card purchases are subject to the San Churro Gift Card Terms and Conditions.

San Churro reserves the right at all times to make changes to the San Churro Retail Gift Cards Online Terms and Conditions, offers, bonuses and rewards at its sole discretion without prior notice. By submitting an Order you agree to be bound by these terms and conditions.

1. Definitions 

The following apply to these Terms and Conditions:

“Agreement” means an agreement between you and Venga Pty Ltd trading as Chocolateria San Churro to supply Gift Cards.

“Business Day” means a week day on which trading banks are open for the transaction of banking in Melbourne, Victoria.

“Delivery Address” means the address to which the Gift Cards are to be delivered as stated on the Order.

“Gift Card” means the Gift Card that you have purchased or received, such as San Churro Gift Card. “Order” means an order by you to purchase Gift Cards from San Churro Gift Cards Online.

“Personal Information” includes, but not limited to your name, Delivery Address and payment details.

2. Price of Gift Cards and payment

All prices quoted are in Australian Dollars. GST does not apply on Gift Card purchases. Prices shown do not include delivery. You agree to pay the delivery and handling fee in respect to each product ordered and all applicable taxes.

Variation

San Churro reserves the right to change or alter prices of goods on this website without prior notice. The price applicable shall be the price stated on the website at the time of your payment being received.

Method of Payment

Payment can be made using your MasterCard and Visa. San Churro does not accept Amex, cheque, cash or Gift Card payments for the purchase of Gift Cards.Payment must be cleared before the Order is fulfilled.

Maximum Order

You may purchase up to 10 Gift Cards per nominated delivery address per Order. Corporate purchases are not permitted. There is a limit of $5,000 face value of Gift Cards per Order.

3. Delivery

Timing

Gift Cards will be dispatched to your nominated delivery address as specified in your Order. Delivery may take 10-12 Business Day from the date of payment confirmation.

Delivery Requirements

Gift Cards are only available for delivery within Australia. All Orders are delivered via Registered Post to a nominated business or residentialaddress. Gift Cards will not be made available for collection and cannot be delivered to a P.O Box or Locked Bag address.

A person over the age of 18 must be at the Delivery Address to accept the Gift Card(s) on delivery. Anyone at the Delivery Address who receives the Gift Card(s) shall be presumed to be authorised to receive the Gift Card(s) on your behalf. If there is no-one at the Delivery Address or no-one of the appropriate age to receive the Gift Card(s) (or the person is unable or unwilling to provide appropriate proof of age), a calling card will be left for you to collect the Gift Card(s) from the post office.

It is your responsibility to ensure that the delivery details provided on the Order are correct. Gift Card(s) sent to an incorrect address and/or received and redeemed by an unauthorised person will not be replaced. San Churro does not accept responsibility for late delivery or non-delivery due to any error in the Order details. San Churro is not responsible for, and is unable to replace, Gift Card(s) which are lost or stolen during the delivery process.

Delivery Charges

A delivery fee of $4.95 will apply per nominated delivery address specified in the Order.

Risk & Title

    1. Risk and title in the Gift Cards passes to you upon delivery of the Gift Cards to your nominated Delivery Address or upon collection of the Gift Cards from the post office.

4. Cancellations

Once submitted via the San Churro Gift Card Online website, Orders cannot be cancelled unless required by law.

San Churro reserves the right to cancel an Order if it is:

      1. Not accepted at the nominated delivery address within 30 days of the dispatch date; or
      2. Deemed by San Churro to be fraudulent or possibly fraudulent.

Where we have cancelled an order due to not being accepted at the nominated delivery address San Churro will refund the Gift Card value

5. Refunds & Returns

Gift Cards cannot be exchanged for another denomination of Gift Card or for tender (i.e. cash). Gift Cards cannot be refunded or returned, unless required by law. Delivery fees are non-refundable, unless required by law.

San Churro is not responsible for and is unable to replace Gift Cards that are lost or stolen.

If you believe the Gift Card has been tampered with prior to receipt, you must contact the San Churro immediately on 1300 554 268.

6. Gift Cards/eGift Cards

A minimum of $20 and a maximum of $250 can be loaded onto each Gift Card. We may change the minimum and maximum amounts that can be loaded onto a Gift Card at our sole discretion at any time and without prior notice to you. Gift Cards cannot be reloaded or recharged with additional value. Your Gift Card will be valid for use for three years from the date of issue (or as otherwise extended by us) after such time it will be invalid. You should use all of the Gift Card value before the expiry date. After the expiry date unused value will become the property of San Churro. Gift Cards cannot be used to purchase items from the San Churro online webstore unless advised by San Churro in writing or otherwise.

These terms and conditions do not contain the full terms of use governing the use of your Gift Card. Please visit www.sanchurro.com for Gift Card Terms of Use or call 1300 398 226.

7. Privacy and Security

Personal information collected will be used for the purpose of processing the order, and may be shared with a third party delivery agent for the purposes of delivering your order. For further information regarding San Churro’s Privacy Policy, please visit www.sanchurro.com

8. Promotions and Discounts.

San Churro at its discretion, may honour promotions, discounts or offers currently available in-store which may be applicable to the purchase of Gift Cards.

9. Website Terms

For further details regarding San Churro’s website terms such as trade marks, copyright and other applicable terms, please visit www.sanchurro.com

10. Applicable Laws

The laws of Victoria, Australia govern this agreement.

11. Need more information?

Email: giftcards@sanchurro.com

COMPETITIONS & PROMOTIONS

Standard Competition Terms & Conditions

Promoter: 

Venga Pty Ltd ABN 48 111 298 830 (San Churro) Suite 1, Level 1, 281 Brunswick Street, Fitzroy, VIC 3065, Australia. 

The information provided by entrants will only be used in the ways outlined in these Terms and Conditions. Any questions, comments or complaints regarding the promotion must be directed to marketing@sanchurro.com

Eligibility: 

  • Entry to the competition (Promotion) is opened to residents in Australia only. An entrant must be an individual and not a company or organisation. An entrant must be aged 13 or over. Permission from a parent or guardian is required prior to entering the promotion if the entrant is under 18 years of age. 
  • Each entry must be entered in accordance with these Terms and Conditions. By entering the promotion, each entrant agrees to be bound by these Terms and Conditions. San Churro may in its absolute discretion refuse to award any prize to any entrant who fails to comply with these Terms and Conditions.
  • Any entry received after the promotional period(s) will be deemed invalid. No responsibility is accepted for late, lost, delayed or misdirected entries.
  • For all competitions that run on our social media channels, the following eligibility criteria apply (and may be amended from time to time): 
    • a) Facebook – you must “engage” (comment/like/follow/tag) with San Churro’s Facebook post/page (https://www.facebook.com/sanchurro); 
    • b) Instagram – you must “follow” @sanchurro_au and “tag” a friend OR engage via Insta Stories/Poll;
    • c) TikTok – you must “follow” sanchurro on TikTok OR partake in a “TikTok Challenge”;
    • d) Snapchat – you must “follow” sanchurro on Snapchat
  • By entering the competition, you confirm that you are eligible to do so and eligible to claim any prize you may win. The Promoter may require you to provide proof that you are eligible to enter the competition and if you cannot, you may be disqualified from the competition.

Acceptance of Terms and Conditions:

  • Together with the “Standard Competition Terms” and “Specific Competition Terms” constitute the Terms and Conditions applicable to the competition.
  • Please read the Terms and Conditions carefully and make sure that you understand them, before taking part in the competition. By submitting a competition entry, you are agreeing to be bound by these Terms and Conditions.

Entry Conditions:

  • By submitting the entrant’s entry to San Churro, the entrant grants San Churro and its licensees and assignees exclusive rights in the entrant’s entry and all other material provided by the entrant to San Churro pursuant to this promotion at any time.
  • The entrant agrees that San Churro may use the entrant’s entry and any personal details provided to San Churro for any promotional, marketing and publicity purposes in any media without notice and without any fee being paid to the entrant, subject to any privacy laws.
  • San Churro reserves the right to vary these conditions at any time. San Churro does not assume any liability for loss or damages caused in taking out this prize.
  • In the event that a prize, or an element of a prize, is/are not available for any reason, San Churro reserves the right to substitute prizes in its discretion to equal or greater recommended retail value, subject to state law.
  • San Churro is not liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of participating in this promotion or accepting any of the prizes, except for any liability which cannot be excluded by law.
  • San Churro is not responsible for any incorrect or inaccurate information, or for any of the equipment or programming associated with or utilised in this Competition, or for any technical error that may occur in the course of the administration of this Competition. San Churro assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries.
  • San Churro takes no responsibility for prizes damaged or lost in transit. Once prizes have left San Churro’s premises, San Churro will not be responsible for any delay in delivery, or failure of safe delivery of prizes.
  • If for any reason this promotion is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of San Churro, which corrupt or affect the administration security, fairness or integrity or proper conduct of this promotion, San Churro reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the promotion and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation.
  • In the case of the intervention of any outside agent or event which naturally changes the result or prevents or hinders its determination, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strikes; San Churro may in its absolute discretion cancel the promotion and recommence it from the start on the same conditions.
  • Entrants consent to San Churro using the entrant’s name, likeness, image, voice and/or answer (including photograph, film and/or recording of the same) in any media for an unlimited period of time without remuneration for the purpose of promoting this Competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by San Churro.
  • San Churro reserves the right to request winners to provide proof of age, identity and residency. Identification considered suitable for verification is at the discretion of San Churro. If there is a dispute as to the identity of an entrant, San Churro reserves the right, in its sole discretion, to determine the identity of the entrant.
  • The Promoter collects personal information about entrants to include entrants in the promotion and where appropriate, award prizes. If any information requested by the Promoter is not provided, the entrant may not participate in the promotion. By entering the promotion, each entrant agrees that the Promoter may disclose entrants’ personal information to State and Territory lottery departments and that the winner’s name and locality will be published as required under the relevant lottery legislation. A request to access, update or correct any personal information should be directed to the Promoter at the address stated.
  • Competitions are in no way sponsored, endorsed or administered by, or associated with Facebook/Instagram/TikTok/Snapchat. Entrants understand that they are providing their information to San Churro.

Governing law:

  • These Terms and Conditions shall be governed under the laws of New South Wales. Any dispute arising from, or related to, your use of the service shall be subject to the non-exclusive jurisdiction of the courts of New South Wales.
  • This competition is conducted and authorised under NSW trade promotion lottery permit LTPM/20/05359.
  • Under this permit, no individual prize will exceed the value of $250 (AUD) and the total value of prizes will not exceed $50,000.
  • All competitions that run under this permit will be conducted within the promotion period of 12 February 2020 to 11 February 2021 inclusive.

Cookie Butter Instagram Competition

In addition to the Standard Competition Terms and Conditions, the below Specific Competition Terms apply.

Entry Mechanics: 

  • The promotion runs from 8:00AM (AEDT) Wednesday 12 February 2020 and closes 1:00PM (AEDT) Friday 14 February 2020 (the Promotional Period). Any entry received after the promotional period will be deemed invalid. No responsibility is accepted for late, lost, delayed or misdirected entries.
  • To enter the competition you must “follow” the San Churro Instagram page (@sanchurro_au) AND “tag” a friend (amigo)
  • Entrants are welcome to submit more than one entry during the promotion period.

Prize Conditions:

Prizes:

  • Total prize pool is AUD $100.
  • Prizes consist of a “Cookie Butter Date” which will be delivered as a $100 San Churro eGift Card.
  • One (1) individual will win one (1) prize during the promotional period.
  • The prize will be sent electronically via Instagram direct message or email.
  • San Churro eGift Cards are valid for 36 months and are redeemable at any San Churro store Australia-wide for menu or retail items.
  • The prizes are not transferable for cash and no substitutions are allowed. 
  • Any unclaimed prizes will be forfeited. There will be no second chance draws.
  • San Churro accepts no responsibility for any variation in the prize value from day to day during the promotion period. Prizes or any unused portion of a prize are not transferable or exchangeable and cannot be taken as cash.

Draw:

  • The draw will take place at Suite 1, Level 1, 281 Brunswick Street, Fitzroy, VIC 3065, Australia.
  • This is a game of chance with winners selected at random.
  • The winners will be drawn at random from all entries received during the promotional period. 
  • Winners will be notified via the competition post at the end of the promotional period and announced on Friday 14 February 2020.
  • It is the sole responsibility of entrants to check the competition post to see if they are a winner in order to claim their prize.
  • Winners will have 14 days from notification that they are a winner to claim their prize. If the prize is unclaimed or the winning entrant is unable to satisfy these Terms and Conditions within 14 days of notification the prize will be forfeited. There will be no second chance prize draw.
  • All reasonable attempts will be made to contact the winner.

Churro O-Week 2020

Promotional Period:

The promotion runs from Monday 10 February 2020 and finishes 11:59 PM Sunday 22 March 2020.

Promotional Details: 

  • Offer available to verified UNiDAYS members only
  • Offer valid for in-store purchases only
  • Customers must present valid UNiDAYS ID and/or valid deal barcode at the POS to redeem
  • One redemption per person per day
  • Deals run while stocks last
  • Each entry must be entered in accordance with these Terms and Conditions. By entering the promotion, each entrant agrees to be bound by these Terms and Conditions

Weekly Deals:

  1. Buy One Get One Free* Mini Churros Snack Pack (10 February – 16 February 2020) *T&Cs apply. Free product applies to item of equal or lesser value. Applicable for full-priced purchases only. Extras and modifications at additional cost. Applies to ‘mini’ size only. Cannot be used in conjunction with any other offer.
  2. $5* Churro Fries & Choc Dip (17 February – 23 February 2020) *T&Cs apply. Extras and modifications at additional cost. Cannot be used in conjunction with any other offer.
  3. $10* Ice Cream Churro Bowl (24 February – 1 March 2020) *T&Cs apply. Extras and modifications at additional cost. Cannot be used in conjunction with any other offer.
  4. $10* Churros for One & Small Coffee (2 March – 8 March 2020) *T&Cs apply. Offer valid for a Churros for One (3 churros + 1 dip cup) and one small size coffee only. Offer applicable for any items within the ‘Coffee’ category, including Iced Latte, Iced Long Black and Iced Chai Latte. Offer excludes ‘Iced Coffee’, ‘Iced Mocha’, ‘Coffee Frappe’, and ‘Mocha Frappe’. Extras and modifications at additional cost. Cannot be used in conjunction with any other offer including El Social.
  5. $10* Ice Cream Slider (9 March – 15 March 2020) *T&Cs apply. Offer valid for ice cream slider component only and does not include churro fries or choc dip  Extras and modifications at additional cost. Cannot be used in conjunction with any other offer.
  6. $20* Churros Fiesta (16 March – 22 March 2019) *T&Cs apply. $20 Churros Fiesta does not include gold dip cups ($1 extra per gold dip cup or additional dip cups). Extras and modifications at additional cost. Cannot be used in conjunction with any other offer.

Prize Details:

  • When a customer redeems one of the six weekly deals, they are automatically eligible to one entry into each of the grand prize draws
  • There will be two grand prize draws over the campaign and 40 grand prizes to be won:
    • WEEKS 1-3: 20 x Squad Fiesta (to the value of $50 each)
    • WEEKS 4-6: 20 x Churros Parties (to the value of $50 each)
  • Prize draw and details can be found on UNiDAYS website (myunidays.com/AU/en-AU); permit number LTPM/19/05022
  • Total prize pool valued at $2,000
  • The prize will be delivered via email as a San Churro eGift Card valid for 36 months
  • San Churro eGift Cards are valid for 36 months and are redeemable at any San Churro store Australia-wide for menu or retail items
  • The prizes are not transferable for cash and no substitutions are allowed
  • Any unclaimed prizes will be forfeited. There will be no second chance draws
  • San Churro accepts no responsibility for any variation in the prize value from day to day during the promotion period. Prizes or any unused portion of a prize are not transferable or exchangeable and cannot be taken as cash

Favourite Food & Drink Survey

 

Promotional Period:

The promotion runs from 3:30PM (AEDT) Wednesday 5 February 2020 and closes 11:59PM (AEDT) Sunday 9 February 2020 (the Promotional Period). Any entry received after the promotional period will be deemed invalid. No responsibility is accepted for late, lost, delayed or misdirected entries.

Eligible entrants: 

  • Entry to the promotion is opened to residents in Western Australia, Victoria, South Australia, Tasmania and Queensland. An entrant must be an individual and not a company or organisation. An entrant must be aged 13 or over. Permission from a parent or guardian is required prior to entering the promotion if the entrant is under 18 years of age. 
  • Each entry must be entered in accordance with these Terms and Conditions. By entering the promotion, each entrant agrees to be bound by these Terms and Conditions. San Churro may in its absolute discretion refuse to award any prize to any entrant who fails to comply with these Terms and Conditions.
  • Entrants are welcome to submit more than one entry during the promotion period.

How to Enter:

To enter the Competition eligible entrants must take the ‘Favourite Food & Drink’ Survey via the link: http://www.tell.sc/favefoodndrink/ and provide a valid email address.

Prize Conditions:

Prizes:

  • Total prize pool is AUD $50.
  • Prizes consist of 1 x $50 San Churro eGift Card.
  • One (1) individual will win one (1) prize during the promotional period.
  • The prize will be sent electronically via email.
  • San Churro eGift Cards are valid for 36 months and are redeemable at any San Churro store Australia-wide for menu or retail items.
  • The prizes are not transferable for cash and no substitutions are allowed. 
  • Any unclaimed prizes will be forfeited. There will be no second chance draws.
  • San Churro accepts no responsibility for any variation in the prize value from day to day during the promotion period. Prizes or any unused portion of a prize are not transferable or exchangeable and cannot be taken as cash.

Draw:

  • The draw will take place at Suite 1, Level 1, 281 Brunswick Street, Fitzroy, VIC 3065, Australia.
  • This is a game of chance with winners selected at random.
  • The winners will be drawn at random from all entries received during the promotional period. 
  • Winners will be notified via email at the end of the promotional period and announced on Monday 10 February 2020.
  • It is the sole responsibility of entrants to check their email to see if they are a winner in order to claim their prize.
  • Winners will have 14 days from notification that they are a winner to claim their prize. If the prize is unclaimed or the winning entrant is unable to satisfy these Terms and Conditions within 14 days of notification the prize will be forfeited. There will be no second chance prize draw.
  • All reasonable attempts will be made to contact the winner.

El Happy Hour Promotion

El Happy Hour Offer runs 3pm-5pm daily – offers can not be redeemed outside of these times.

A public holiday surcharge may apply at some stores.

Offers will vary and valid during the promotional dates listed below.

To redeem, customers must follow @sanchurro_au on Instagram and show in-store.

Deal One: 2 – 12 Jan 2020
Free cold drink with churros purchase*
Conditions: Free Cold Drink* is valid when a full-priced Churros for One, Churros for Two, or Churros Fiesta is purchased. Free cold drink* includes any drink within the ‘Cold Drinks’ and ‘Light & Fruity’ categories on the menu and Iced Latte/Long Black/Cha Latte. Excludes Real Chocolate Shakes and bottled drinks. One drink per Churros item only. Offer not valid with purchases of Kids Churros or other Churros product variants (Churro Fries, Churro Bowls, CSPs, Filled Churros). Extras and modifications at additional cost. Cannot be used in conjunction with any other offers.

Deal Two: 13 – 21 Jan 2020
Buy one get one ice cream scoop free*
Conditions: Second ice cream scoop free offer is valid when a full-priced ice cream/gelato scoop is purchased. The second scoop of ice cream/gelato must be served in the same cone or cup (separate cup/cone not included). Extras and modifications at additional cost. Cannot be used in conjunction with any other offers.

Deal Three: 22 – 31 Jan 2020
$20 Churros Fiesta*
Conditions: $20 Churros Fiesta offer includes 18 churros + 6 dip cups. Excludes gold chocolate ($1 extra per dip cup). Extras and modifications at additional cost. Cannot be used in conjunction with any other offers.

San Churro Customer Survey for the Chance to WIN* a $100 Westfield Gift Card

 

Promotional Period:

The promotion runs from Monday 6 January 2020 and closes Friday 7 February 2020 (the Promotional Period). Any entry received after the promotional period will be deemed invalid. No responsibility is accepted for late, lost, delayed or misdirected entries.

Eligible entrants: 

  • Entry to the promotion is opened to residents in Australia only. An entrant must be an individual and not a company or organisation. An entrant must be aged 13 or over. Permission from a parent or guardian is required prior to entering the promotion if the entrant is under 18 years of age. 
  • Each entry must be entered in accordance with these Terms and Conditions. By entering the promotion, each entrant agrees to be bound by these Terms and Conditions. San Churro may in its absolute discretion refuse to award any prize to any entrant who fails to comply with these Terms and Conditions.
  • To be eligible, entrants must complete the survey via http://bit.ly/sanchurro_1, provide their contact details and ‘submit’ their survey responses. 

Prize Conditions:

Draw:

  • A winner will be drawn at random from all entries received during the promotional period.
  • Each winner will receive one (1) $100 Westfield Gift Card valid for 36 months. 
  • This is a game of chance. The draw will take place at Fifth Dimension – Level 1, 91 Campbell St, Surry Hills NSW 2010, Australia at the end of the promotional period. 
  • Winners will be notified via email.
  • Winners will be notified via email within five (5) business days. 
  • It is the sole responsibility of entrants to check their email to see if they are a winner in order to claim their prize.
  • Winners will have 14 days from notification that they are a winner to claim their prize. If the prize is unclaimed or the winning entrant is unable to satisfy these Terms and Conditions within 14 days of notification the prize will be forfeited. There will be no second chance prize draw.
  • All reasonable attempts will be made to contact the winner.

Prizes:

  • Total prize pool is AUD $500.
  • Prizes consist of 5 x $100 Westfield eGift Cards.
  • All prizes will be sent electronically via email.
  • Westfield Gift Cards are valid for 36 months and are redeemable at participating retailers in Australia with eftpos facilities (some retailers may not accept Westfield Gift Cards). A list of participating retailers located in Westfield shopping centres is available at westfieldgiftcards.com.au. Full gift card terms and conditions here: https://www.westfieldgiftcards.com.au/Online/Information/TermsConditionsProduct
  • The prizes are not transferable for cash and no substitutions are allowed. 
  • Any unclaimed prizes will be forfeited. There will be no second chance draws.
  • San Churro accepts no responsibility for any variation in the prize value from day to day during the promotion period. Prizes or any unused portion of a prize can not transferable or exchangeable and cannot be taken as cash.

Entry Conditions:

  • By submitting the entrant’s entry to San Churro, the entrant grants San Churro and its licensees and assignees exclusive rights in the entrant’s entry and all other material provided by the entrant to San Churro pursuant to this promotion at any time.
  • The entrant agrees that San Churro may use the entrant’s entry and any personal details provided to San Churro for any promotional, marketing and publicity purposes in any media without notice and without any fee being paid to the entrant, subject to any privacy laws.
  • San Churro reserves the right to vary these conditions at any time. San Churro does not assume any liability for loss or damages caused in taking out this prize.
  • In the event that a prize, or an element of a prize, is/are not available for any reason, San Churro reserves the right to substitute prizes in its discretion to equal or greater recommended retail value, subject to state law.
  • San Churro is not liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of participating in this promotion or accepting any of the prizes, except for any liability which cannot be excluded by law.
  • San Churro is not responsible for any incorrect or inaccurate information, or for any of the equipment or programming associated with or utilised in this Competition, or for any technical error that may occur in the course of the administration of this Competition. San Churro assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries.
  • San Churro takes no responsibility for prizes damaged or lost in transit. Once prizes have left San Churro’s premises, San Churro will not be responsible for any delay in delivery, or failure of safe delivery of prizes.
  • If for any reason this promotion is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of San Churro, which corrupt or affect the administration security, fairness or integrity or proper conduct of this promotion, San Churro reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the promotion and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation.
  • In the case of the intervention of any outside agent or event which naturally changes the result or prevents or hinders its determination, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strikes; San Churro may in its absolute discretion cancel the promotion and recommence it from the start on the same conditions.
  • Entrants consent to San Churro using the entrant’s name, likeness, image, voice and/or answer (including photograph, film and/or recording of the same) in any media for an unlimited period of time without remuneration for the purpose of promoting this Competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by San Churro.
  • San Churro reserves the right to request winners to provide proof of age, identity and residency. Identification considered suitable for verification is at the discretion of San Churro. If there is a dispute as to the identity of an entrant, San Churro reserves the right, in its sole discretion, to determine the identity of the entrant.
  • The Promoter collects personal information about entrants to include entrants in the promotion and where appropriate, award prizes. If any information requested by the Promoter is not provided, the entrant may not participate in the promotion. By entering the promotion, each entrant agrees that the Promoter may disclose entrants’ personal information to State and Territory lottery departments and that the winner’s name and locality will be published as required under the relevant lottery legislation. A request to access, update or correct any personal information should be directed to the Promoter at the address stated.
  • Authorised under NSW Permit No. LTPS/19/41108

 

San Churro 'Gold' Competition

Major Prize Winner: Sarah Smith

Week 1 Winners: Elizabeth Ngo, Brenda Lee, Samantha Elston, Kira Morrissey & Siew Bee Lean
Week 2 Winners: Abbey Louden, Tammy Malcolm, Laura Deverix, Rebecca Comben & Emily Choudhary
Week 3 Winners: Johannes Elecanal, Elise Szeremeta, Renae Danam, Luisa Da Silva & Rykiel Givb
Week 4 Winners: Anja Drumm, Khalida Pope, Victor Tan, Clarissa Young & Tyler Armstrong
Week 5 Winners: Catrina Thin, Inge Piper, D-ann Johnson, Paul Fisher & Tanya Lawrance
Week 6 Winners: Ebonie Small, Vera Gervacio, Marie Lowe, Tanya Jones & Margeline Llave
Week 7 Winners: Madelyn Gardiner, Maddie Hutchison, Dianne Love, Emma Lawson & Zoe Ibbotson

Promotion: 

The information provided by entrants will only be used in the ways outlined in these Terms and Conditions. Any questions, comments or complaints regarding the promotion must be directed to marketing@sanchurro.com.

Promoter: 

Venga Pty Ltd ABN 48 111 298 830 (San Churro) Suite 1, Level 1, 281 Brunswick Street, Fitzroy, VIC 3065, Australia.

Promotional Period:

The promotion runs from Tuesday 30 July 2019 and closes Sunday 15 September 2019 (the Promotional Period). Any entry received after the promotional period will be deemed invalid. No responsibility is accepted for late, lost, delayed or misdirected entries.

Eligible entrants: 

Entry to the promotion is opened to residents in Australia only. An entrant must be an individual and not a company or organisation. An entrant must be aged 13 or over. Permission from a parent or guardian is required prior to entering the promotion if the entrant is under 18 years of age.

Each entry must be entered in accordance with these Terms and Conditions. By entering the promotion, each entrant agrees to be bound by these Terms and Conditions. San Churro may in its absolute discretion refuse to award any prize to any entrant who fails to comply with these Terms and Conditions.

Each time a customer scans their registered loyalty card in-store is equal to one entry into the competition.

Customers can enter multiple times during the promotional period but entries are limited to one per day.

How to Enter:

To enter the Promotion, entrants must do all of the following:

1. Visit a San Churro store and purchase any full-priced ‘Gold’ menu or retail item below

  • Gold Churros for One
  • Midas Touch Shake
  • Honeygold Truffle
  • Gold Churros for Two
  • Golden Gatsby Hot Choc
  • Gold Bullion
  • Gold Churros for Two Chocolate Journey
  • Salted Gold Truffle
  • Gold Chocolate Bar
  • Gold Churros & Fruit for Two
  • 24 Carat Cookie Truffle
  • Caramel Gold Macaron
  • Treasure Trove Churros Snack Pack
  • Berry Truffle
  • Gold Chocolate Peanut Clusters
  • Gold Digger Ice Cream Churro Bowl
  • Nuts about Gold Truffle
  • Gold Chocolate Salted Caramel Almonds
  • Gold Chocolate Tapas
  • Golden Clasico Truffle
  • Gold Chocolate Buds

2. Scan their registered loyalty (EL SOCIAL) card (gift card purchases are excluded) during purchase.

Prize Conditions:

Prizes:

  • Total prize pool is AUD $2,750.
  • There are 35 weekly prizes (5 prizes per week across 7 weeks) and one (1) major prize in total.
  • Each individual weekly winner will receive one (1) San Churro ‘Gold Party’ valued at $50 (delivered as a $50 San Churro eGift Card) and is redeemable at any San Churro store Australia-wide
  • The major prize winner will receive a 24k gold-plated San Churro Gift Card loaded with a “year’s supply of gold chocolate” valued at AUD$1,000
  • The weekly prizes will be sent electronically via email and the major prize will be delivered via post to the mailing address provided.
  • San Churro eGift Cards and Gift Cards are valid for 36 months and are redeemable at any San Churro store Australia-wide for menu or retail items.
  • The prizes are not transferable for cash and no substitutions are allowed.
  • Any unclaimed prizes will be forfeited. There will be no second chance draws.
  • San Churro accepts no responsibility for any variation in the prize value from day to day during the promotion period. Prizes or any unused portion of a prize are not transferable or exchangeable and cannot be taken as cash.

Draw:

  • The draw will take place at Suite 1, Level 1, 281 Brunswick Street, Fitzroy, VIC 3065, Australia.
  • This is a game of chance with winners selected at random.
  • Five (5) weekly winners will be drawn at random each week from all entries received the previous week every Monday during the promotional period.
  • Winners will be notified via email at the end of each weekly draw on Tuesday.
  • The final grand prize draw will be conducted at the conclusion of the promotional period and announced on Monday 23 September 2019.
  • It is the sole responsibility of entrants to check their email to see if they are a winner in order to claim their prize.
  • Winners will have 14 days from notification that they are a winner to claim their prize. If the prize is unclaimed or the winning entrant is unable to satisfy these Terms and Conditions within 14 days of notification the prize will be forfeited. There will be no second chance prize draw.
  • All reasonable attempts will be made to contact the winner.

Entry Conditions:

By submitting the entrant’s entry to San Churro, the entrant grants San Churro and its licensees and assignees exclusive rights in the entrant’s entry and all other material provided by the entrant to San Churro pursuant to this promotion at any time.

San Churro reserves the right to verify the validity of entries and to disqualify any entrant who tampers with the entry process, who submits an entry that is not in accordance with these Terms & Conditions of entry or who has, in the opinion of San Churro, engaged in conduct in entering the Competition which is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Competition and/or San Churro. San Churro reserves the right to disqualify a winner if San Churro becomes aware that the winner and/or the winner’s entry are of a type described in this clause.

The entrant agrees that San Churro may use the entrant’s entry and any personal details provided to San Churro for any promotional, marketing and publicity purposes in any media without notice and without any fee being paid to the entrant, subject to any privacy laws.

San Churro reserves the right to vary these conditions at any time. San Churro does not assume any liability for loss or damages caused in taking out this prize.

Any costs associated with the use of the EL SOCIAL loyalty account will be the responsibility of the entrant and entrants agree to be bound by the EL SOCIAL terms of use.

In the event that a prize, or an element of a prize, is/are not available for any reason, San Churro reserves the right to substitute prizes in its discretion to equal or greater recommended retail value, subject to state law.

San Churro is not liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of participating in this promotion or accepting any of the prizes, except for any liability which cannot be excluded by law.

San Churro is not responsible for any incorrect or inaccurate information, or for any of the equipment or programming associated with or utilised in this Competition, or for any technical error that may occur in the course of the administration of this Competition. San Churro assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries.

San Churro takes no responsibility for prizes damaged or lost in transit. Once prizes have left San Churro’s premises, San Churro will not be responsible for any delay in delivery, or failure of safe delivery of prizes.

If for any reason this promotion is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of San Churro, which corrupt or affect the administration security, fairness or integrity or proper conduct of this promotion, San Churro reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the promotion and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation.

In the case of the intervention of any outside agent or event which naturally changes the result or prevents or hinders its determination, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strikes; San Churro may in its absolute discretion cancel the promotion and recommence it from the start on the same conditions.

Entrants consent to San Churro using the entrant’s name, likeness, image, voice and/or answer (including photograph, film and/or recording of the same) in any media for an unlimited period of time without remuneration for the purpose of promoting this Competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by San Churro.

San Churro reserves the right to request winners to provide proof of age, identity and residency. Identification considered suitable for verification is at the discretion of San Churro. If there is a dispute as to the identity of an entrant, San Churro reserves the right, in its sole discretion, to determine the identity of the entrant.

The Promoter collects personal information about entrants to include entrants in the promotion and where appropriate, award prizes. If any information requested by the Promoter is not provided, the entrant may not participate in the promotion. By entering the promotion, each entrant agrees that the Promoter may disclose entrants’ personal information to State and Territory lottery departments and that the winner’s name and locality will be published as required under the relevant lottery legislation. A request to access, update or correct any personal information should be directed to the Promoter at the address stated.

Authorised under NSW Permit No. LTPS/19/36431

 

 

 

 

 

 

 

San Churro Back to the 90's Survey for the Chance to Win* a San Churro $25 eGift Card

Promotion: 

The information provided by entrants will only be used in the ways outlined in these Terms and Conditions. Any questions, comments or complaints regarding the promotion must be directed to marketing@sanchurro.com.

Promoter: 

Venga Pty Ltd ABN 48 111 298 830 (San Churro) Suite 1, Level 1, 281 Brunswick Street, Fitzroy, VIC 3065, Australia.

Promotional Period:

The promotion runs from 10AM (AEST) Monday 22 July 2019 and closes 11:59PM (AEST) Thursday 25 July 2019 (the Promotional Period). Any entry received after the promotional period will be deemed invalid. No responsibility is accepted for late, lost, delayed or misdirected entries.

Eligible entrants:

Entry to the promotion is opened to residents in Australia only. An entrant must be an individual and not a company or organisation. An entrant must be aged 13 or over. Permission from a parent or guardian is required prior to entering the promotion if the entrant is under 18 years of age.

Each entry must be entered in accordance with these Terms and Conditions. By entering the promotion, each entrant agrees to be bound by these Terms and Conditions. San Churro may in its absolute discretion refuse to award any prize to any entrant who fails to comply with these Terms and Conditions.

Entrants are welcome to submit more than one entry during the promotion period.

How to Enter:

To enter the Competition eligible entrants must take the ‘Back to the 90’s’ Survey via the link: https://sanchurro.typeform.com/to/JnxcNq and provide a valid email address.

Prize Conditions:

Prizes:

  • Total prize pool is AUD $250.
  • Prizes consist of 10 x $25 San Churro eGift Cards to the value of $25 each.
  • One (1) individual will win one (1) prize during the promotional period.
  • The weekly prizes will be sent electronically via email.
  • San Churro eGift Cards are valid for 36 months and are redeemable at any San Churro store Australia-wide for menu or retail items.
  • The prizes are not transferable for cash and no substitutions are allowed.
  • Any unclaimed prizes will be forfeited. There will be no second chance draws.
  • San Churro accepts no responsibility for any variation in the prize value from day to day during the promotion period. Prizes or any unused portion of a prize are not transferable or exchangeable and cannot be taken as cash.

Draw:

  • The draw will take place at Suite 1, Level 1, 281 Brunswick Street, Fitzroy, VIC 3065, Australia.
  • This is a game of chance with winners selected at random.
  • The winners will be drawn at random from all entries received during the promotional period.
  • Winners will be notified via email at the end of the promotional period and announced on Friday 26 July 2019.
  • It is the sole responsibility of entrants to check their email to see if they are a winner in order to claim their prize.
  • Winners will have 14 days from notification that they are a winner to claim their prize. If the prize is unclaimed or the winning entrant is unable to satisfy these Terms and Conditions within 14 days of notification the prize will be forfeited. There will be no second chance prize draw.
  • All reasonable attempts will be made to contact the winner.

Entry Conditions:

By submitting the entrant’s entry to San Churro, the entrant grants San Churro and its licensees and assignees exclusive rights in the entrant’s entry and all other material provided by the entrant to San Churro pursuant to this promotion at any time.

San Churro reserves the right to verify the validity of entries and to disqualify any entrant who tampers with the entry process, who submits an entry that is not in accordance with these Terms & Conditions of entry or who has, in the opinion of San Churro, engaged in conduct in entering the Competition which is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Competition and/or San Churro. San Churro reserves the right to disqualify a winner if San Churro becomes aware that the winner and/or the winner’s entry are of a type described in this clause.

The entrant agrees that San Churro may use the entrant’s entry and any personal details provided to San Churro for any promotional, marketing and publicity purposes in any media without notice and without any fee being paid to the entrant, subject to any privacy laws.

San Churro reserves the right to vary these conditions at any time. San Churro does not assume any liability for loss or damages caused in taking out this prize.

In the event that a prize, or an element of a prize, is/are not available for any reason, San Churro reserves the right to substitute prizes in its discretion to equal or greater recommended retail value, subject to state law.

San Churro is not liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of participating in this promotion or accepting any of the prizes, except for any liability which cannot be excluded by law.

San Churro is not responsible for any incorrect or inaccurate information, or for any of the equipment or programming associated with or utilised in this Competition, or for any technical error that may occur in the course of the administration of this Competition. San Churro assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries.

San Churro takes no responsibility for prizes damaged or lost in transit. Once prizes have left San Churro’s premises, San Churro will not be responsible for any delay in delivery, or failure of safe delivery of prizes.

If for any reason this promotion is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of San Churro, which corrupt or affect the administration security, fairness or integrity or proper conduct of this promotion, San Churro reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the promotion and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation.

In the case of the intervention of any outside agent or event which naturally changes the result or prevents or hinders its determination, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strikes; San Churro may in its absolute discretion cancel the promotion and recommence it from the start on the same conditions.

Entrants consent to San Churro using the entrant’s name, likeness, image, voice and/or answer (including photograph, film and/or recording of the same) in any media for an unlimited period of time without remuneration for the purpose of promoting this Competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by San Churro.

San Churro reserves the right to request winners to provide proof of age, identity and residency. Identification considered suitable for verification is at the discretion of San Churro. If there is a dispute as to the identity of an entrant, San Churro reserves the right, in its sole discretion, to determine the identity of the entrant.

The Promoter collects personal information about entrants to include entrants in the promotion and where appropriate, award prizes. If any information requested by the Promoter is not provided, the entrant may not participate in the promotion. By entering the promotion, each entrant agrees that the Promoter may disclose entrants’ personal information to State and Territory lottery departments and that the winner’s name and locality will be published as required under the relevant lottery legislation. A request to access, update or correct any personal information should be directed to the Promoter at the address stated.

Authorised under NSW Permit No. LTPS/19/36434

National Donut Day Competition

WINNERS: Jinae Baker, Aiden Holmes, Shannon Laidlaw-Gilder, Mallory Richardson, Vashi Sharma, Francesca Bonfante, Nothando Natasha, Katerina Christou, Tara Gara Lee Gardiner & Alicia Pisasale.

This document sets out the Terms and Conditions of participation in the San Churro Cookie Butter – National Donut Day Competition (the Competition).

Promotion:

San Churro Cookie Butter Competition is in no way sponsored, endorsed or administered by, or associated with, Facebook. Entrants understand that they are providing their information to San Churro and not to Facebook. Any questions, comments or complaints regarding the promotion must be directed to marketing@sanchurro.com and not to Facebook. The information provided by entrants will only be used in the ways outlined in these Terms and Conditions.

Promoter:

Venga Pty Ltd ABN 48 111 298 830 (San Churro) Suite 1, Level 1, 281 Brunswick Street, Fitzroy, VIC 3065, Australia.

Promotional Period:

The Competition runs from Thursday 6 June 2019 and closes Friday 7 June 2019 (the Promotional Period). The Competition will commence daily at 8am (AEST) and finish at 11:59pm (AEST) on the same day (the daily promotional period). Any entry received after the promotional period will be deemed invalid. No responsibility is accepted for late, lost, delayed or misdirected entries.

Eligible entrants:

Entry to the Competition is opened to residents in Australia only. An entrant must be an individual and not a company or organisation. An entrant must be aged 13 or over. Permission from a parent or guardian is required prior to entering the Competition if the entrant is under 18 years of age. Employees of San Churro and immediate families of San Churro and any person associated with the Competition, and any organisation or individual associated with the provision of the prize(s), are not eligible to enter.

Each entry must be entered in accordance with these Terms and Conditions. By entering the Competition, each entrant agrees to be bound by these Terms and Conditions. San Churro may in its absolute discretion refuse to award any prize to any entrant who fails to comply with these Terms and Conditions.

How to Enter:

To enter the Competition, entrants must tag a ‘Cookie Butter Lover’ in the comments section of the Competition Facebook posts.

Prize Conditions:

Draw:

This is a game of chance. The draw will take place at Suite 1, Level 1, 281 Brunswick Street, Fitzroy, VIC 3065, Australia at 11am AEST the day after each of the daily promotion ends.

Winners will be notified via Facebook after the daily promotional period ends.

Winners will be notified via Facebook in the comments section of the Competition post. The winners will have their details published on the San Churro website (sanchurro.com).

It is the sole responsibility of entrants to check Facebook to see if they are a winner in order to claim their prize.

Winners will have 14 days from notification that they are a winner to claim their prize. If the prize is unclaimed or the winning entrant is unable to satisfy these Terms and Conditions within 14 days of notification the prize will be forfeited. There will be no second chance prize draw.

All reasonable attempts will be made to contact the winner.

Prizes:

Total prize pool is AUD $500

Prizes consists of 10 x “Cookie Butter Lover Packs” which consists of a 400g Cookie Butter Jar + a $30 San Churro Gift Card – valued at $50 each, totalling $500

Prizes will be delivered to the provided postal address and cannot be collected in-store.

San Churro Gift Cards are valid for 36 months and are redeemable at any San Churro store Australia-wide for menu or retail items.

The prizes are not transferable for cash and no substitutions are allowed.

Any unclaimed prizes will be forfeited. There will be no second chance draws.

San Churro accepts no responsibility for any variation in the prize value from day to day during the promotion period. Prizes or any unused portion of a prize are not transferable or exchangeable and cannot be taken as cash.

Entry Conditions:

By submitting the entrant’s entry to San Churro, the entrant grants San Churro and its licensees and assignees exclusive rights in the entrant’s entry and all other material provided by the entrant to San Churro pursuant to this Competition at any time.

The entrant agrees that San Churro may use the entrant’s entry and any personal details provided to San Churro for any promotional, marketing and publicity purposes in any media without notice and without any fee being paid to the entrant, subject to any privacy laws.

San Churro reserves the right to vary these conditions at any time. San Churro does not assume any liability for loss or damages caused in taking out this prize.

In the event that a prize, or an element of a prize, is/are not available for any reason, San Churro reserves the right to substitute prizes in its discretion to equal or greater recommended retail value, subject to state law.

San Churro is not liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of participating in this promotion or accepting any of the prizes, except for any liability which cannot be excluded by law.

San Churro is not responsible for any incorrect or inaccurate information, or for any of the equipment or programming associated with or utilised in this Competition, or for any technical error that may occur in the course of the administration of this Competition. San Churro assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries.

San Churro takes no responsibility for prizes damaged or lost in transit. Once prizes have left San Churro’s premises, San Churro will not be responsible for any delay in delivery, or failure of safe delivery of prizes.

If for any reason this Competition is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of San Churro, which corrupt or affect the administration security, fairness or integrity or proper conduct of this promotion, San Churro reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the Competition and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation.

In the case of the intervention of any outside agent or event which naturally changes the result or prevents or hinders its determination, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strikes; San Churro may in its absolute discretion cancel the Competition and recommence it from the start on the same conditions.

Entrants consent to San Churro using the entrant’s name, likeness, image, voice and/or answer (including photograph, film and/or recording of the same) in any media for an unlimited period of time without remuneration for the purpose of promoting this Competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by San Churro.

San Churro reserves the right to request winners to provide proof of age, identity and residency. Identification considered suitable for verification is at the discretion of San Churro. If there is a dispute as to the identity of an entrant, San Churro reserves the right, in its sole discretion, to determine the identity of the entrant.

The Promoter collects personal information about entrants to include entrants in the promotion and where appropriate, award prizes. If any information requested by the Promoter is not provided, the entrant may not participate in the promotion. By entering the promotion, each entrant agrees that the Promoter may disclose entrants’ personal information to State and Territory lottery departments and that the winner’s name and locality will be published as required under the relevant lottery legislation. A request to access, update or correct any personal information should be directed to the Promoter at the address stated.

Authorised under NSW Permit No. LTPS/19/35148

San Churro Food Delivery Survey for the chance to win* a $30 eGift Card

WINNERS: Felicia Meyer, Kristine Perdio, Lauren Mc Ewan, Samuel Cameron, Justin Dobson, Diana Youkhana-Ziade, Jenice Nugent, Paige Bonham, Rosalie Stevens & Kirsty Harris.

Promotion:

The information provided by entrants will only be used in the ways outlined in these Terms and Conditions. Any questions, comments or complaints regarding the promotion must be directed to marketing@sanchurro.com.

Promoter:

Venga Pty Ltd ABN 48 111 298 830 (San Churro) Suite 1, Level 1, 281 Brunswick Street, Fitzroy, VIC 3065, Australia.

Promotional Period:

The promotion runs from Tuesday 21 May and closes Friday 31 May 2019 (the Promotional Period). Any entry received after the promotional period will be deemed invalid. No responsibility is accepted for late, lost, delayed or misdirected entries.

Eligible entrants:

Entry to the promotion is opened to residents in Australia only. An entrant must be an individual and not a company or organisation. An entrant must be aged 13 or over. Permission from a parent or guardian is required prior to entering the promotion if the entrant is under 18 years of age.

Each entry must be entered in accordance with these Terms and Conditions. By entering the promotion, each entrant agrees to be bound by these Terms and Conditions. San Churro may in its absolute discretion refuse to award any prize to any entrant who fails to comply with these Terms and Conditions.

To be eligible, entrants must complete the survey via the link provided in the survey email and enter a valid email address.

Prize Conditions:

Draw:

A winner will be drawn at random from all entries received during the promotional period.

Each winner will receive one (1) $30 San Churro eGift Card valid for 36 months.

This is a game of chance. The draw will take place at Suite 1, Level 1, 281 Brunswick Street, Fitzroy, VIC 3065, Australia at the of the promotional period.

Winners will be notified via email.

Winners will be notified via email within two (2) business days.

It is the sole responsibility of entrants to check their email to see if they are a winner in order to claim their prize.

Winners will have 14 days from notification that they are a winner to claim their prize. If the prize is unclaimed or the winning entrant is unable to satisfy these Terms and Conditions within 14 days of notification the prize will be forfeited. There will be no second chance prize draw.

All reasonable attempts will be made to contact the winner.

Prizes:

Total prize pool is AUD $300

Prizes consist of 10x $30 San Churro eGift Cards

All prizes will be sent electronically via email.

San Churro eGift Cards are valid for 36 months and are redeemable at any San Churro store Australia-wide for menu or retail items.

The prizes are not transferable for cash and no substitutions are allowed.

Any unclaimed prizes will be forfeited. There will be no second chance draws.

San Churro accepts no responsibility for any variation in the prize value from day to day during the promotion period. Prizes or any unused portion of a prize are not transferable or exchangeable and cannot be taken as cash.

Entry Conditions:

By submitting the entrant’s entry to San Churro, the entrant grants San Churro and its licensees and assignees exclusive rights in the entrant’s entry and all other material provided by the entrant to San Churro pursuant to this promotion at any time.

The entrant agrees that San Churro may use the entrant’s entry and any personal details provided to San Churro for any promotional, marketing and publicity purposes in any media without notice and without any fee being paid to the entrant, subject to any privacy laws.

San Churro reserves the right to vary these conditions at any time. San Churro does not assume any liability for loss or damages caused in taking out this prize.

In the event that a prize, or an element of a prize, is/are not available for any reason, San Churro reserves the right to substitute prizes in its discretion to equal or greater recommended retail value, subject to state law.

San Churro is not liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of participating in this promotion or accepting any of the prizes, except for any liability which cannot be excluded by law.

San Churro is not responsible for any incorrect or inaccurate information, or for any of the equipment or programming associated with or utilised in this Competition, or for any technical error that may occur in the course of the administration of this Competition. San Churro assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries.

San Churro takes no responsibility for prizes damaged or lost in transit. Once prizes have left San Churro’s premises, San Churro will not be responsible for any delay in delivery, or failure of safe delivery of prizes.

If for any reason this promotion is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of San Churro, which corrupt or affect the administration security, fairness or integrity or proper conduct of this promotion, San Churro reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the promotion and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation.

In the case of the intervention of any outside agent or event which naturally changes the result or prevents or hinders its determination, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strikes; San Churro may in its absolute discretion cancel the promotion and recommence it from the start on the same conditions.

Entrants consent to San Churro using the entrant’s name, likeness, image, voice and/or answer (including photograph, film and/or recording of the same) in any media for an unlimited period of time without remuneration for the purpose of promoting this Competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by San Churro.

San Churro reserves the right to request winners to provide proof of age, identity and residency. Identification considered suitable for verification is at the discretion of San Churro. If there is a dispute as to the identity of an entrant, San Churro reserves the right, in its sole discretion, to determine the identity of the entrant.

The Promoter collects personal information about entrants to include entrants in the promotion and where appropriate, award prizes. If any information requested by the Promoter is not provided, the entrant may not participate in the promotion. By entering the promotion, each entrant agrees that the Promoter may disclose entrants’ personal information to State and Territory lottery departments and that the winner’s name and locality will be published as required under the relevant lottery legislation. A request to access, update or correct any personal information should be directed to the Promoter at the address stated.

Authorised under NSW Permit No. LTPS/19/34638

Provide Feedback for the Chance to Win* a San Churro $50 eGift Card

Promotion:

The information provided by entrants will only be used in the ways outlined in these Terms and Conditions. Any questions, comments or complaints regarding the promotion must be directed to marketing@sanchurro.com.

Promoter:

Venga Pty Ltd ABN 48 111 298 830 (San Churro) Suite 1, Level 1, 281 Brunswick Street, Fitzroy, VIC 3065, Australia.

Promotional Period:

The promotion runs from Monday 1 February 2020 and closes Sunday 31 January 2021 (the Promotional Period). Any entry received after the promotional period will be deemed invalid. No responsibility is accepted for late, lost, delayed or misdirected entries.

Eligible entrants:

Entry to the promotion is opened to residents in Australia only. An entrant must be an individual and not a company or organisation. An entrant must be aged 13 or over. Permission from a parent or guardian is required prior to entering the promotion if the entrant is under 18 years of age.

Each entry must be entered in accordance with these Terms and Conditions. By entering the promotion, each entrant agrees to be bound by these Terms and Conditions. San Churro may in its absolute discretion refuse to award any prize to any entrant who fails to comply with these Terms and Conditions.

To be eligible, entrants must have submitted feedback about their experience via feedback.sanchurro.com and provided a valid email address

Prize Conditions:

Draw:

  • A winner will be drawn at random each month from all entries received during that month.
  • Each monthly winner will receive a $50 San Churro eGift Card valid for 36 months.
  • This is a game of chance. The draw will take place at Suite 1, Level 1, 281 Brunswick Street, Fitzroy, VIC 3065, Australia at the start of each month.
  • Winners will be notified via email at the end of each month’s draw.
  • Winners will be notified via email within five (5) business days.
  • It is the sole responsibility of entrants to check their email to see if they are a winner in order to claim their prize.
  • Winners will have 14 days from notification that they are a winner to claim their prize. If the prize is unclaimed or the winning entrant is unable to satisfy these Terms and Conditions within 14 days of notification the prize will be forfeited. There will be no second chance prize draw.
  • All reasonable attempts will be made to contact the winner.

Prizes:

  • Total prize pool is AUD $600
  • Prizes consist of 12x $50 San Churro eGift Cards
  • All prizes will be sent electronically via Instagram direct messaging or email.
  • San Churro eGift Cards are valid for 36 months and are redeemable at any San Churro store Australia-wide for menu or retail items.
  • The prizes are not transferable for cash and no substitutions are allowed.
  • Any unclaimed prizes will be forfeited. There will be no second chance draws.
  • San Churro accepts no responsibility for any variation in the prize value from day to day during the promotion period. Prizes or any unused portion of a prize are not transferable or exchangeable and cannot be taken as cash.

Entry Conditions:

By submitting the entrant’s entry to San Churro, the entrant grants San Churro and its licensees and assignees exclusive rights in the entrant’s entry and all other material provided by the entrant to San Churro pursuant to this promotion at any time.

The entrant agrees that San Churro may use the entrant’s entry and any personal details provided to San Churro for any promotional, marketing and publicity purposes in any media without notice and without any fee being paid to the entrant, subject to any privacy laws.

San Churro reserves the right to vary these conditions at any time. San Churro does not assume any liability for loss or damages caused in taking out this prize.

In the event that a prize, or an element of a prize, is/are not available for any reason, San Churro reserves the right to substitute prizes in its discretion to equal or greater recommended retail value, subject to state law.

San Churro is not liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of participating in this promotion or accepting any of the prizes, except for any liability which cannot be excluded by law.

San Churro is not responsible for any incorrect or inaccurate information, or for any of the equipment or programming associated with or utilised in this Competition, or for any technical error that may occur in the course of the administration of this Competition. San Churro assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries.

San Churro takes no responsibility for prizes damaged or lost in transit. Once prizes have left San Churro’s premises, San Churro will not be responsible for any delay in delivery, or failure of safe delivery of prizes.

If for any reason this promotion is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of San Churro, which corrupt or affect the administration security, fairness or integrity or proper conduct of this promotion, San Churro reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the promotion and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation.

In the case of the intervention of any outside agent or event which naturally changes the result or prevents or hinders its determination, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strikes; San Churro may in its absolute discretion cancel the promotion and recommence it from the start on the same conditions.

Entrants consent to San Churro using the entrant’s name, likeness, image, voice and/or answer (including photograph, film and/or recording of the same) in any media for an unlimited period of time without remuneration for the purpose of promoting this Competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by San Churro.

San Churro reserves the right to request winners to provide proof of age, identity and residency. Identification considered suitable for verification is at the discretion of San Churro. If there is a dispute as to the identity of an entrant, San Churro reserves the right, in its sole discretion, to determine the identity of the entrant.

The Promoter collects personal information about entrants to include entrants in the promotion and where appropriate, award prizes. If any information requested by the Promoter is not provided, the entrant may not participate in the promotion. By entering the promotion, each entrant agrees that the Promoter may disclose entrants’ personal information to State and Territory lottery departments and that the winner’s name and locality will be published as required under the relevant lottery legislation. A request to access, update or correct any personal information should be directed to the Promoter at the address stated.

Authorised under NSW Permit No. LTPS/19/41111