Terms & Conditions

CUBITOS OFFER TERMS AND CONDITIONS

  1. Offer valid for 2 x Cubitos for $15, available until 31 May. Save $5.
  2. Not available in conjunction with any other promotion or discount.

  3. Not redeemable for any other product or cash.    

  4. Offer available while stocks last.

SAN CHURRO FAIRTRADE FORTNIGHT COMPETITION 

Winners - Hana Kato, Simone Downs and Doug Moss.

SAN CHURRO WINTER MENU COMPETITION 

Winners - Tara Jane Morgan, Tegan Lam, Samarah Fletcher, Harrison Mendes, Christine Spence, Basma Hanna, Amy Warnes, Cindy Ataalla, Christopher Dobing and Laura Koutsofta.

SAN CHURRO EASTER COMPETITION (23-24 MARCH) 

Winners - Matt Walsh, Dana Swann, Marissa Fraley, Samantha Crawford, Sandy Reynolds, Tahnee Britt, Shan Non Louise, Rebekah Lea, Alannah Burton and Jeremy Mogg.

EVERY 5TH HOT DRINK IS FREE TERMS AND CONDITIONS

  1. Ask in store for a Fairtrade hot drink card and you can enjoy every 5th hot drink for FREE!
  2. Cannot be used in conjunction with any other offer, promotion or other loyalty card.
  3. Offer available for a coffee or hot chocolate up to the value of $6.
  4. Valid until 31 March 2016. Valid at any San Churro store nationwide.

REFUNDS AND RETURNS POLICY

San Churro will happily assist customers who wish to return or exchange goods purchased from any of our stores across Australia.

Non-faulty Goods:
If the retail item is non-faulty, you may choose a refund or exchange of the item provided that:

  • you have returned the item within 14 days from the date of purchase;
  • you produce satisfactory proof of purchase; and
  • the item is unused, in its original packaging, in saleable condition and well within the expiry date.   

San Churro reserves the right to assess the condition and age of the goods. 

Proof of Purchase:
Please note that all refund or exchange requests must be accompanied by satisfactory proof of purchase documents (i.e. your original receipt).  

If you are unable to provide satisfactory proof of purchase, San Churro may, at its absolute discretion, provide you with an exchange to the current value of the merchandise provided that:

  • the item is unused, in its original packaging, in saleable condition and well within the expiry date;  
  • we can verify that the item was originally purchased from San Churro; and
  • satisfactory identification is presented at the time of the return.

Faulty Goods:
You can choose a refund or exchange of a retail item if that item is faulty.

Alternatively, you can choose to keep the faulty item and we will compensate you for any drop in value.

All refunds will be provided back in the original tender. Credit card or debit card refunds must be processed back onto the original card.

Note: The original card must be present to gain a refund.

PRIVACY POLICY
Our respect for our customers' right to privacy of their personal information is paramount. We have policies and procedures to ensure that all personal information, no matter how or where it is obtained, is handled sensitively, securely and in accordance with the National Privacy Principles. For our full privacy policy please visit the Privacy Policy page.

CONTACT INFORMATION
San Churro Head Office
Suite 1, 1st Floor
281 Brunswick St 
Fitzroy, VIC 3065

Phone: 1300 797 620
Phone: +61 3 9641 6800

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