Terms & Conditions

WIN A 54-PIECE TRUFFLE BOX MOTHER’S DAY COMPETITION

  1. This document sets out the Terms and Conditions of participation in the San Churro Mother’s Day Giveaway Competition (the Competition). 
  2. The promoter of this Competition is Venga Pty Ltd ABN 48 111 298 830 (San Churro).
  3. Each entry must be entered in accordance with these Terms and Conditions. By entering the Competition, each entrant agrees to be bound by these Terms and Conditions. San Churro may in its absolute discretion refuse to award any prize to any entrant who fails to comply with these Terms and Conditions.
  4. The competition commences at 9:30am (AEST) Thursday 4 May 2017 and closes at 11:59pm (AEDT) Friday 5 May 2017 (the promotional period). Any entry received after the promotional period will be deemed invalid. No responsibility is accepted for late, lost, delayed or misdirected entries.
  5. To enter the Competition eligible entrants must share their “what they want to thank their mum for” in the comments section of the Competition Facebook post.
  6. This is a game of skill and chance. Judging will be conducted by a member or members of the promoter at Suite 1, Level 1, 281 Brunswick Street, Fitzroy, Victoria 3056. The judge’s decision is final and no correspondence will be entered into.
  7. Entrants are welcome to submit more than one entry during the promotion period.
  8. Winners will be notified via Facebook on Friday 5 May 2017 after the competition period ends.
  9. Prizes consists of 4 x 54-piece truffle boxes, valued at $115 each. Total prize pool is $460.
  10. Each winner will receive one (1) 54-piece truffle box.
  11. Any unclaimed prizes will be forfeited. There will be no second chance draws.
  12. The prize will be posted to the winner and cannot be collected in store or sent digitally.
  13. The prize is not transferable for cash and no substitutions are allowed.
  14. It is the sole responsibility of entrants to check their Facebook messages to see if they are a winner. Upon notification of winning, the winning entrants must provide San Churro with their postal details in order to claim their prize.
  15. The winners will have 14 days from notification that they are a winner to claim their prize. If the prize is unclaimed or the winning entrant is unable to satisfy these Terms and Conditions within 14 days of notification the prize will be forfeited. There will be no second chance prize draw.
  16. San Churro accepts no responsibility for any variation in the prize value from day to day during the promotion period. Prizes or any unused portion of a prize are not transferable or exchangeable and cannot be taken as cash.
  17. San Churro reserves the right to vary these conditions at any time. San Churro does not assume any liability for loss or damages caused in taking out this prize.
  18. In the event that a prize, or an element of a prize, is/are not available for any reason, San Churro reserves the right to substitute prizes in its discretion to equal or greater recommended retail value, subject to state law.
  19. San Churro is not liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of participating in this promotion or accepting any of the prizes, except for any liability which cannot be excluded by law.
  20. San Churro is not responsible for any incorrect or inaccurate information, or for any of the equipment or programming associated with or utilised in this Competition, or for any technical error that may occur in the course of the administration of this Competition. San Churro assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries.
  21. San Churro takes no responsibility for prizes damaged or lost in transit. Once prizes have left San Churro’s premises, San Churro will not be responsible for any delay in delivery, or failure of safe delivery of prizes.
  22. If for any reason this Competition is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of San Churro, which corrupt or affect the administration security, fairness or integrity or proper conduct of this promotion, San Churro reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the Competition.
  23. In the case of the intervention of any outside agent or event which naturally changes the result or prevents or hinders its determination, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strikes; San Churro may in its absolute discretion cancel the Competition and recommence it from the start on the same conditions.
  24. Entrants consent to San Churro using the entrant’s name, likeness, image, voice and/or answer (including photograph, film and/or recording of the same) in any media for an unlimited period of time without remuneration for the purpose of promoting this Competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by San Churro.
  25. San Churro reserves the right to request winners to provide proof of age, identity and residency. Identification considered suitable for verification is at the discretion of San Churro. If there is a dispute as to the identity of an entrant, San Churro reserves the right, in its sole discretion, to determine the identity of the entrant.
  26. This Competition is in no way sponsored, endorsed or administered by, or associated with, Facebook. By entering, Entrants acknowledge that Facebook bear no responsibility for this competition and Entrants fully and completely release Facebook from any liability whatsoever arising out of the Competition.

WIN A DOUBLE PASS TO THE SPANISH FILM FESTIVAL OPENING NIGHT COMPETITION

  1. This document sets out the Terms and Conditions of participation in the Spanish Film Festival Opening Night Competition (the Competition). 
  2. The promoter of this Competition is Venga Pty Ltd ABN 48 111 298 830 (San Churro).
  3. Each entry must be entered in accordance with these Terms and Conditions. By entering the Competition, each entrant agrees to be bound by these Terms and Conditions. San Churro may in its absolute discretion refuse to award any prize to any entrant who fails to comply with these Terms and Conditions.
  4. The competition commences at 9am (AEST) Sunday 9 April 2017 and closes at 12pm noon (AEST) Monday 10 April 2017 (the promotional period). Any entry received after the promotional period will be deemed invalid. No responsibility is accepted for late, lost, delayed or misdirected entries.
  5. To enter the Competition eligible entrants must tag their amigo that they would like to take to the Spanish Film Festival Opening Night and name their local Palace Theatre in the comments section of the Competition Facebook post.
  6. This is a game of skill and chance. Judging will be conducted by a member or members of the promoter at Suite 1, Level 1, 281 Brunswick Street, Fitzroy, Victoria 3056. The judge’s decision is final and no correspondence will be entered into.
  7. Winners will be notified via Facebook after the Competition period ends.
  8. Prizes consists of Eight (8) x Double Passes to the Spanish Film Festival Opening Night which consists of Two (2) x Double Passes at each of the following Opening Nights: Palace Norton Street (Leichhardt) on 18 April 2017, Palace Electric Cinema (Canberra) on 19 April, The Astor Theatre (St Kilda) on 20 April 2017 and Palace Barracks (Brisbane) on 27 April. Total prize pool value is AUD $880.
  9. Each winner will receive one double pass (valued at $110) to the Spanish Film Festival Opening Night in their relevant state.
  10. Any unclaimed prizes will be forfeited. There will be no second chance draws.
  11. The prize will be sent digitally to the winner and cannot be collected in-store. Winners’ names will be given to Palace Theatre and the winners will be put on the guest list.
  12. The prize is not transferable for cash and no substitutions are allowed. The prize does not include transportation to and from any of the San Churro stores around Australia.
  13. It is the sole responsibility of entrants to check their emails to see if they are a winner. Upon notification of winning, the winning entrants must provide San Churro with their email address details in order to claim their prize.
  14. The winners will have 7 days from notification that they are a winner to claim their prize. If the prize is unclaimed or the winning entrant is unable to satisfy these Terms and Conditions within 7 days of notification the prize will be forfeited. There will be no second chance prize draw.
  15. San Churro accepts no responsibility for any variation in the prize value from day to day during the promotion period. Prizes or any unused portion of a prize are not transferable or exchangeable and cannot be taken as cash.
  16. San Churro reserves the right to vary these conditions at any time. San Churro does not assume any liability for loss or damages caused in taking out this prize.
  17. In the event that a prize, or an element of a prize, is/are not available for any reason, San Churro reserves the right to substitute prizes in its discretion to equal or greater recommended retail value, subject to state law.
  18. San Churro is not liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of participating in this promotion or accepting any of the prizes, except for any liability which cannot be excluded by law.
  19. San Churro is not responsible for any incorrect or inaccurate information, or for any of the equipment or programming associated with or utilised in this Competition, or for any technical error that may occur in the course of the administration of this Competition. San Churro assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries.
  20. San Churro takes no responsibility for prizes damaged or lost in transit. Once prizes have left San Churro’s premises, San Churro will not be responsible for any delay in delivery, or failure of safe delivery of prizes.
  21. If for any reason this Competition is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of San Churro, which corrupt or affect the administration security, fairness or integrity or proper conduct of this promotion, San Churro reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the Competition.
  22. In the case of the intervention of any outside agent or event which naturally changes the result or prevents or hinders its determination, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strikes; San Churro may in its absolute discretion cancel the Competition and recommence it from the start on the same conditions.
  23. Entrants consent to San Churro using the entrant’s name, likeness, image, voice and/or answer (including photograph, film and/or recording of the same) in any media for an unlimited period of time without remuneration for the purpose of promoting this Competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by San Churro.
  24. San Churro reserves the right to request winners to provide proof of age, identity and residency. Identification considered suitable for verification is at the discretion of San Churro. If there is a dispute as to the identity of an entrant, San Churro reserves the right, in its sole discretion, to determine the identity of the entrant.
  25. This Competition is in no way sponsored, endorsed or administered by, or associated with, Facebook. By entering, Entrants acknowledge that Facebook bear no responsibility for this competition and Entrants fully and completely release Facebook from any liability whatsoever arising out of the Competition.

EASTER GIANT GOLDEN CHOC EGG COMPETITION 

  1. This document sets out the Terms and Conditions of participation in the San Churro Easter Giant Golden Choc Egg Competition (the Competition). 
  2. The promoter of this Competition is Venga Pty Ltd ABN 48 111 298 830 (San Churro).
  3. Each entry must be entered in accordance with these Terms and Conditions. By entering the Competition, each entrant agrees to be bound by these Terms and Conditions. San Churro may in its absolute discretion refuse to award any prize to any entrant who fails to comply with these Terms and Conditions.
  4. The Competition runs from 10am Tuesday 4 April 2017 and closes 4pm Friday 7 April 2017 AEST (the promotional period). Any entry received after the promotional period will be deemed invalid. No responsibility is accepted for late, lost, delayed or misdirected entries.
  5. To enter the Competition eligible entrants must comment on Facebook with the correct location of where Pedro, the Giant Golden Choc Egg is hiding on one or more of the four daily Competition posts.
  6. This is a game of chance. Three finalists will be chosen at random on each of the daily Competition posts for the final Competition draw. The winner of the prize will then be randomly drawn out of the daily finalists on Friday 7 April 2017 at 4:30pm AEST by a member or members of the promoter at Suite 1, Level 1, 281 Brunswick Street, Fitzroy, Victoria 3056. The judge’s decision is final and no correspondence will be entered into.
  7. Entrants are welcome to submit more than one entry during the promotion period.
  8. The winner will be notified via Facebook or Instagram after 4.30pm AEST after the promotional period.
  9. The prize consists of one (1) 20kg Giant Golden Chocolate Egg, valued at $3,000.
  10. If the prize is unclaimed it will be forfeited. There will be no second chance draws.
  11. The prize will be delivered to the winner.
  12. The prize is not transferable for cash and no substitutions are allowed. The prize does not include transportation to and from any of the San Churro stores around Australia.
  13. It is the sole responsibility of entrants to check Facebook to see if they are a winner. Upon notification of winning, the winning entrants must provide San Churro with their address details in order to claim their prize.
  14. The winners will have 14 days from notification that they are a winner to claim their prize. If the prize is unclaimed or the winning entrant is unable to satisfy these Terms and Conditions within 14 days of notification the prize will be forfeited. There will be no second chance prize draw.
  15. San Churro accepts no responsibility for any variation in the prize value from day to day during the promotion period. Prizes or any unused portion of a prize are not transferable or exchangeable and cannot be taken as cash.
  16. San Churro reserves the right to vary these conditions at any time. San Churro does not assume any liability for loss or damages caused in taking out this prize.
  17. In the event that a prize, or an element of a prize, is/are not available for any reason, San Churro reserves the right to substitute prizes in its discretion to equal or greater recommended retail value, subject to state law.
  18. San Churro is not liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of participating in this promotion or accepting any of the prizes, except for any liability which cannot be excluded by law.
  19. San Churro is not responsible for any incorrect or inaccurate information, or for any of the equipment or programming associated with or utilised in this Competition, or for any technical error that may occur in the course of the administration of this Competition. San Churro assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries.
  20. San Churro takes no responsibility if the prize is damaged or lost in transit. Once the prize has left San Churro’s premises, San Churro will not be responsible for any delay in delivery, or failure of safe delivery of prizes.
  21. If for any reason this Competition is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of San Churro, which corrupt or affect the administration security, fairness or integrity or proper conduct of this promotion, San Churro reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the Competition.
  22. In the case of the intervention of any outside agent or event which naturally changes the result or prevents or hinders its determination, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strikes; San Churro may in its absolute discretion cancel the Competition and recommence it from the start on the same conditions.
  23. Entrants consent to San Churro using the entrant’s name, likeness, image, voice and/or answer (including photograph, film and/or recording of the same) in any media for an unlimited period of time without remuneration for the purpose of promoting this Competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by San Churro.
  24. San Churro reserves the right to request winners to provide proof of age, identity and residency. Identification considered suitable for verification is at the discretion of San Churro. If there is a dispute as to the identity of an entrant, San Churro reserves the right, in its sole discretion, to determine the identity of the entrant.
  25. This Competition is in no way sponsored, endorsed or administered by, or associated with, Facebook. By entering, Entrants acknowledge that Facebook bear no responsibility for this competition and Entrants fully and completely release Facebook from any liability whatsoever arising out of the Competition.

SAN CHURRO 11th BIRTHDAY COMPETITION 

  1. This document sets out the Terms and Conditions of participation in the San Churro 11th Birthday Gift Card Giveaway Competition (the Competition). 
  2. The promoter of this Competition is Venga Pty Ltd ABN 48 111 298 830 (San Churro).
  3. Each entry must be entered in accordance with these Terms and Conditions. By entering the Competition, each entrant agrees to be bound by these Terms and Conditions. San Churro may in its absolute discretion refuse to award any prize to any entrant who fails to comply with these Terms and Conditions.
  4. The Competition runs daily from Monday 20 March 2017 and closes Friday 24 March 2017 (the promotional period). The competition will commence daily at 9am (AEDT) and finish at 4pm (AEDT) on the same day (the daily promotional period). Any entry received after the promotional period will be deemed invalid. No responsibility is accepted for late, lost, delayed or misdirected entries.
  5. To enter the Competition eligible entrants must: FACEBOOK - 20 March Facebook Post: ‘Like’ the Competition post and comment with an emoji that would describe how they would feel if they won a $50 Gift Card. 21 March Facebook Post: Fill in the blank to the Competition post question in the comments section. 22 March Facebook Post: VOTE for your fave San Churro menu item using one of the Facebook reactions pictured in the Competition post. 23 March Facebook Post: Comment with the correct answer on the Competition post. 24 March Facebook Post: Comment on who their San Churro amigos are on the Competition post. INSTAGRAM - 20 March Instagram Post: comment with an emoji that would describe how they would feel if they won a $50 Gift Card in comments section of the Competition post and follow @sanchurro_au on Instagram. 22 March Instagram Post: Tag their “churro-loving amigos” in comments section of the Competition post and follow @sanchurro_au on Instagram.
  6. This is a game of chance. Winners will be chosen at random daily after the daily promotional period by a member or members of the promoter at Suite 1, Level 1, 281 Brunswick Street, Fitzroy, Victoria 3056. The judge’s decision is final and no correspondence will be entered into.
  7. Entrants are welcome to submit more than one entry during the promotion period.
  8. Winners will be notified via Facebook or Instagram after 4pm AEDT after the daily promotional period ends.
  9. Prizes consists of 12 x $50 San Churro Gift Cards, totalling $600
  10. Each winner will receive one $50 San Churro gift card valid for 12 months. San Churro gift cards are redeemable at any San Churro Australia-wide for menu or retail items.
  11. Any unclaimed prizes will be forfeited. There will be no second chance draws.
  12. The prize will be posted to the winner and cannot be collected in store or sent digitally.
  13. The prize is not transferable for cash and no substitutions are allowed. The prize does not include transportation to and from any of the San Churro stores around Australia.
  14. It is the sole responsibility of entrants to check their emails to see if they are a winner. Upon notification of winning, the winning entrants must provide San Churro with their postal details in order to claim their prize.
  15. Gift Cards will be posted to the postal address provided to San Churro by the winning entrants and are not able to be collected in store or sent digitally.
  16. The winners will have 14 days from notification that they are a winner to claim their prize. If the prize is unclaimed or the winning entrant is unable to satisfy these Terms and Conditions within 14 days of notification the prize will be forfeited. There will be no second chance prize draw.
  17. San Churro accepts no responsibility for any variation in the prize value from day to day during the promotion period. Prizes or any unused portion of a prize are not transferable or exchangeable and cannot be taken as cash.
  18. San Churro reserves the right to vary these conditions at any time. San Churro does not assume any liability for loss or damages caused in taking out this prize.
  19. In the event that a prize, or an element of a prize, is/are not available for any reason, San Churro reserves the right to substitute prizes in its discretion to equal or greater recommended retail value, subject to state law.
  20. San Churro is not liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of participating in this promotion or accepting any of the prizes, except for any liability which cannot be excluded by law.
  21. San Churro is not responsible for any incorrect or inaccurate information, or for any of the equipment or programming associated with or utilised in this Competition, or for any technical error that may occur in the course of the administration of this Competition. San Churro assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries.
  22. San Churro takes no responsibility for prizes damaged or lost in transit. Once prizes have left San Churro’s premises, San Churro will not be responsible for any delay in delivery, or failure of safe delivery of prizes.
  23. If for any reason this Competition is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of San Churro, which corrupt or affect the administration security, fairness or integrity or proper conduct of this promotion, San Churro reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the Competition.
  24. In the case of the intervention of any outside agent or event which naturally changes the result or prevents or hinders its determination, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strikes; San Churro may in its absolute discretion cancel the Competition and recommence it from the start on the same conditions.
  25. Entrants consent to San Churro using the entrant’s name, likeness, image, voice and/or answer (including photograph, film and/or recording of the same) in any media for an unlimited period of time without remuneration for the purpose of promoting this Competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by San Churro.
  26. San Churro reserves the right to request winners to provide proof of age, identity and residency. Identification considered suitable for verification is at the discretion of San Churro. If there is a dispute as to the identity of an entrant, San Churro reserves the right, in its sole discretion, to determine the identity of the entrant.
  27. This Competition is in no way sponsored, endorsed or administered by, or associated with, Facebook or Instagram. By entering, Entrants acknowledge that Facebook and Instagram bear no responsibility for this competition and Entrants fully and completely release Facebook and Instagram from any liability whatsoever arising out of the Competition.

CHOCOLATE SPECKLY GUESSING COMPETITION 

  1. This document sets out the Terms and Conditions of participation in the Chocolate Speckly Guessing Gift Card Giveaway Competition (the Competition). 
  2. The promoter of this Competition is Venga Pty Ltd ABN 48 111 298 830 (San Churro).
  3. Each entry must be entered in accordance with these Terms and Conditions. By entering the Competition, each entrant agrees to be bound by these Terms and Conditions. San Churro may in its absolute discretion refuse to award any prize to any entrant who fails to comply with these Terms and Conditions.
  4. The competition commences at 10am (AEDT) Thursday 9 March 2017 and closes at 4pm (AEDT) Friday 10 March 2017 (the promotional period). Any entry received after the promotional period will be deemed invalid. No responsibility is accepted for late, lost, delayed or misdirected entries.
  5. This is a game of skill and chance. Correct entries (or closest guesses) will go into a random draw to win. The draw will be conducted by a member or members of the promoter at Suite 1, Level 1, 281 Brunswick Street, Fitzroy, Victoria 3056. The judge’s decision is final and no correspondence will be entered into.
  6. Entrants are welcome to submit more than one entry during the promotion period.
  7. Winners will be notified via Facebook on Friday 10 March 2017 after the competition period ends.
  8. Prizes consists of 3 x $50 San Churro Gift Cards, totalling $150.
  9. Each winner will receive one $50 San Churro Gift Card valid for 12 months. San Churro Gift Cards are redeemable at any San Churro Australia-wide for menu or retail items.
  10. Any unclaimed prizes will be forfeited. There will be no second chance draws.
  11. The prize will be posted to the winner and cannot be collected in store or sent digitally.
  12. The prize is not transferable for cash and no substitutions are allowed. The prize does not include transportation to and from any of the San Churro stores around Australia.
  13. It is the sole responsibility of entrants to check their emails to see if they are a winner. Upon notification of winning, the winning entrants must provide San Churro with their postal details in order to claim their prize.
  14. Gift Cards will be posted to the postal address provided to San Churro by the winning entrants and are not able to be collected in store or sent digitally.
  15. The winners will have 14 days from notification that they are a winner to claim their prize. If the prize is unclaimed or the winning entrant is unable to satisfy these Terms and Conditions within 14 days of notification the prize will be forfeited. There will be no second chance prize draw.
  16. San Churro accepts no responsibility for any variation in the prize value from day to day during the promotion period. Prizes or any unused portion of a prize are not transferable or exchangeable and cannot be taken as cash.
  17. San Churro reserves the right to vary these conditions at any time. San Churro does not assume any liability for loss or damages caused in taking out this prize.
  18. In the event that a prize, or an element of a prize, is/are not available for any reason, San Churro reserves the right to substitute prizes in its discretion to equal or greater recommended retail value, subject to state law.
  19. San Churro is not liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of participating in this promotion or accepting any of the prizes, except for any liability which cannot be excluded by law.
  20. San Churro is not responsible for any incorrect or inaccurate information, or for any of the equipment or programming associated with or utilised in this Competition, or for any technical error that may occur in the course of the administration of this Competition. San Churro assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries.
  21. San Churro takes no responsibility for prizes damaged or lost in transit. Once prizes have left San Churro’s premises, San Churro will not be responsible for any delay in delivery, or failure of safe delivery of prizes.
  22. If for any reason this Competition is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of San Churro, which corrupt or affect the administration security, fairness or integrity or proper conduct of this promotion, San Churro reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the Competition.
  23. In the case of the intervention of any outside agent or event which naturally changes the result or prevents or hinders its determination, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strikes; San Churro may in its absolute discretion cancel the Competition and recommence it from the start on the same conditions.
  24. Entrants consent to San Churro using the entrant’s name, likeness, image, voice and/or answer (including photograph, film and/or recording of the same) in any media for an unlimited period of time without remuneration for the purpose of promoting this Competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by San Churro.
  25. San Churro reserves the right to request winners to provide proof of age, identity and residency. Identification considered suitable for verification is at the discretion of San Churro. If there is a dispute as to the identity of an entrant, San Churro reserves the right, in its sole discretion, to determine the identity of the entrant.
  26. This competition is in no way sponsored, endorsed or administered by, or associated with, Facebook. By entering, Entrants acknowledge that Facebook bear no responsibility for this competition and Entrants fully and completely release Facebook from any liability whatsoever arising out of the competition.

WIN A $50 GIFT CARD – FACEBOOK CHEESIEST PICK-UP LINE V-DAY COMPETITION 

  1. This document sets out the Terms and Conditions of participation in the San Churro Cheesy Pick Up Line V-Day Gift Card Giveaway Competition (the Competition). 
  2. The promoter of this Competition is Venga Pty Ltd ABN 48 111 298 830 (San Churro).
  3. Each entry must be entered in accordance with these Terms and Conditions. By entering the Competition, each entrant agrees to be bound by these Terms and Conditions. San Churro may in its absolute discretion refuse to award any prize to any entrant who fails to comply with these Terms and Conditions.
  4. The competition commences at 9am (AEDT) Wednesday 8 February 2017 and closes at 11:59pm (AEDT) Thursday 9 February 2017 (the promotional period). Any entry received after the promotional period will be deemed invalid. No responsibility is accepted for late, lost, delayed or misdirected entries.
  5. To enter the Competition eligible entrants must share their “cheesiest pick-up line” in the comments section of the Competition Facebook post.
  6. This is a game of skill and chance plays no part in the determination of the winner. Judging will be conducted by a member or members of the promoter at Suite 1, Level 1, 281 Brunswick Street, Fitzroy, Victoria 3056. The judge’s decision is final and no correspondence will be entered into.
  7. The best entries, as determined by the judges in their absolute discretion, based on the creative merit of the entry, will be the prize winner.
  8. Entrants are welcome to submit more than one entry during the promotion period.
  9. Winners will be notified via Facebook on Friday 10 February 2017 after the competition period ends
  10. Prizes consists of 5 x $50 San Churro Gift Cards, totalling $250
  11. Each winner will receive one $50 San Churro gift card valid for 12 months. San Churro gift cards are redeemable at any San Churro Australia-wide for menu or retail items.
  12. Any unclaimed prizes will be forfeited. There will be no second chance draws.
  13. The prize will be posted to the winner and cannot be collected in store or sent digitally.
  14. The prize is not transferable for cash and no substitutions are allowed. The prize does not include transportation to and from any of the San Churro stores around Australia.
  15. It is the sole responsibility of entrants to check their emails to see if they are a winner. Upon notification of winning, the winning entrants must provide San Churro with their postal details in order to claim their prize.
  16. Gift Cards will be posted to the postal address provided to San Churro by the winning entrants and are not able to be collected in store or sent digitally.
  17. The winners will have 14 days from notification that they are a winner to claim their prize. If the prize is unclaimed or the winning entrant is unable to satisfy these Terms and Conditions within 14 days of notification the prize will be forfeited. There will be no second chance prize draw.
  18. San Churro accepts no responsibility for any variation in the prize value from day to day during the promotion period. Prizes or any unused portion of a prize are not transferable or exchangeable and cannot be taken as cash.
  19. San Churro reserves the right to verify the validity of entries or comments to the entries and to disqualify any entries or comments to the entries which, in the opinion of San Churro, includes objectionable content, profanity, potentially insulting, inflammatory or defamatory statements, disqualify any entrant who tampers with the entry process, who submits an entry that is not in accordance with these Terms & Conditions of entry or who has, in the opinion of San Churro, engaged in conduct in entering the Competition which is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Competition and/or San Churro. San Churro reserves the right to disqualify a winner if San Churro becomes aware that the winner and/or the winner’s entry are of a type described in this clause. 

  20. San Churro reserves the right to vary these conditions at any time. San Churro does not assume any liability for loss or damages caused in taking out this prize.
  21. In the event that a prize, or an element of a prize, is/are not available for any reason, San Churro reserves the right to substitute prizes in its discretion to equal or greater recommended retail value, subject to state law.
  22. San Churro is not liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of participating in this promotion or accepting any of the prizes, except for any liability which cannot be excluded by law.
  23. San Churro is not responsible for any incorrect or inaccurate information, or for any of the equipment or programming associated with or utilised in this Competition, or for any technical error that may occur in the course of the administration of this Competition. San Churro assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries.
  24. San Churro takes no responsibility for prizes damaged or lost in transit. Once prizes have left San Churro’s premises, San Churro will not be responsible for any delay in delivery, or failure of safe delivery of prizes.
  25. If for any reason this Competition is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of San Churro, which corrupt or affect the administration security, fairness or integrity or proper conduct of this promotion, San Churro reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the Competition.
  26. In the case of the intervention of any outside agent or event which naturally changes the result or prevents or hinders its determination, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strikes; San Churro may in its absolute discretion cancel the Competition and recommence it from the start on the same conditions.
  27. Entrants consent to San Churro using the entrant’s name, likeness, image, voice and/or answer (including photograph, film and/or recording of the same) in any media for an unlimited period of time without remuneration for the purpose of promoting this Competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by San Churro.
  28. San Churro reserves the right to request winners to provide proof of age, identity and residency. Identification considered suitable for verification is at the discretion of San Churro. If there is a dispute as to the identity of an entrant, San Churro reserves the right, in its sole discretion, to determine the identity of the entrant.

WIN A $50 GIFT CARD – INSTAGRAM V-DAY COMPETITION 

  1. This document sets out the Terms and Conditions of participation in the San Churro Instagram V-Day Gift Card Giveaway Competition (the Competition). 
  2. The promoter of this Competition is Venga Pty Ltd ABN 48 111 298 830 (San Churro).
  3. Each entry must be entered in accordance with these Terms and Conditions. By entering the Competition, each entrant agrees to be bound by these Terms and Conditions. San Churro may in its absolute discretion refuse to award any prize to any entrant who fails to comply with these Terms and Conditions.
  4. The competition commences at 9am (AEDT) Thursday 9 February 2017 and closes at 4pm (AEDT) Friday 10 February 2017 (the promotional period). Any entry received after the promotional period will be deemed invalid. No responsibility is accepted for late, lost, delayed or misdirected entries.
  5. To enter the Competition eligible entrants must tag their “churro-loving amigos” in comments section of the Competition Instagram post and follow @sanchurro_au.
  6. This is a game of chance. Winners will be chosen at random by a member or members of the promoter at Suite 1, Level 1, 281 Brunswick Street, Fitzroy, Victoria 3056. The judge’s decision is final and no correspondence will be entered into.
  7. Entrants are welcome to submit more than one entry during the promotion period.
  8. Winners will be notified via Facebook on Friday 10 February 2017 after the competition period ends
  9. Prizes consists of 3 x $50 San Churro Gift Cards, totalling $150
  10. Each winner will receive one $50 San Churro gift card valid for 12 months. San Churro gift cards are redeemable at any San Churro Australia-wide for menu or retail items.
  11. Any unclaimed prizes will be forfeited. There will be no second chance draws.
  12. The prize will be posted to the winner and cannot be collected in store or sent digitally.
  13. The prize is not transferable for cash and no substitutions are allowed. The prize does not include transportation to and from any of the San Churro stores around Australia.
  14. It is the sole responsibility of entrants to check their emails to see if they are a winner. Upon notification of winning, the winning entrants must provide San Churro with their postal details in order to claim their prize.
  15. Gift Cards will be posted to the postal address provided to San Churro by the winning entrants and are not able to be collected in store or sent digitally.
  16. The winners will have 14 days from notification that they are a winner to claim their prize. If the prize is unclaimed or the winning entrant is unable to satisfy these Terms and Conditions within 14 days of notification the prize will be forfeited. There will be no second chance prize draw.
  17. San Churro accepts no responsibility for any variation in the prize value from day to day during the promotion period. Prizes or any unused portion of a prize are not transferable or exchangeable and cannot be taken as cash.
  18. San Churro reserves the right to vary these conditions at any time. San Churro does not assume any liability for loss or damages caused in taking out this prize.
  19. In the event that a prize, or an element of a prize, is/are not available for any reason, San Churro reserves the right to substitute prizes in its discretion to equal or greater recommended retail value, subject to state law.
  20. San Churro is not liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of participating in this promotion or accepting any of the prizes, except for any liability which cannot be excluded by law.
  21. San Churro is not responsible for any incorrect or inaccurate information, or for any of the equipment or programming associated with or utilised in this Competition, or for any technical error that may occur in the course of the administration of this Competition. San Churro assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries.
  22. San Churro takes no responsibility for prizes damaged or lost in transit. Once prizes have left San Churro’s premises, San Churro will not be responsible for any delay in delivery, or failure of safe delivery of prizes.
  23. If for any reason this Competition is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of San Churro, which corrupt or affect the administration security, fairness or integrity or proper conduct of this promotion, San Churro reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the Competition.
  24. In the case of the intervention of any outside agent or event which naturally changes the result or prevents or hinders its determination, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strikes; San Churro may in its absolute discretion cancel the Competition and recommence it from the start on the same conditions.
  25. Entrants consent to San Churro using the entrant’s name, likeness, image, voice and/or answer (including photograph, film and/or recording of the same) in any media for an unlimited period of time without remuneration for the purpose of promoting this Competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by San Churro.
  26. San Churro reserves the right to request winners to provide proof of age, identity and residency. Identification considered suitable for verification is at the discretion of San Churro. If there is a dispute as to the identity of an entrant, San Churro reserves the right, in its sole discretion, to determine the identity of the entrant.

WIN A MONTH OF FREE ICE CREAM COMPETITION 

WINNER: Aidan Looker

  1. This document sets out the Terms and Conditions of participation in the San Churro Free Ice Cream for One Month Competition (the Competition).
  2. The promoter of this Competition is Venga Pty Ltd ABN 48 111 298 830 (San Churro).
  3. Each entry must be entered in accordance with these Terms and Conditions. By entering the Competition, each entrant agrees to be bound by these Terms and Conditions. San Churro may in its absolute discretion refuse to award any prize to any entrant who fails to comply with these Terms and Conditions.
  4. The competition commences at 12pm (AEDT) Tuesday 24 January 2017 and closes at 11:59pm (AEDT) Thursday 26 January 2017 (the promotional period). Any entry received after the promotional period will be deemed invalid. No responsibility is accepted for late, lost, delayed or misdirected entries.
  5. To enter the Competition eligible entrants must complete the Competition Survey which can be accessed via the San Churro Facebook page Competition post or via the link –  http://bit.ly/WinFreeIceCream.
  6. Entry to the Competition is opened to residents in Australia only. An entrant must be an individual and not a company or organisation. An entrant must be aged 13 or over. Permission from a parent or guardian is required prior to entering the Competition if the entrant is under 18 years of age. Employees of San Churro and immediate families of San Churro and any person associated with the Competition, and any organisation or individual associated with the provision of the prize(s), are not eligible to enter.
  7. By submitting the entrant’s entry to San Churro, the entrant grants San Churro and its licensees and assignees exclusive rights in the entrant’s entry and all other material provided by the entrant to San Churro pursuant to this Competition at any time.
  8. The entrant agrees that San Churro may use the entrant’s entry and any personal details provided to San Churro for any promotional, marketing and publicity purposes in any media without notice and without any fee being paid to the entrant, subject to any privacy laws.
  9. This is a game of chance. The winner will be chosen at random by a member or members of the promoter at Suite 1, Level 1, 281 Brunswick Street, Fitzroy, Victoria 3056. The judge’s decision is final and no correspondence will be entered into.
  10. Entrants are welcome to submit more than one entry during the promotion period.
  11. Only one (1) individual can win a maximum of one (1) prize during the promotional period.
  12. Winners will be notified via email on Friday 27 January 2017 after the competition period ends.
  13.  Prize consists of a one (1) month of free ice cream - one free single scoop ice cream (to the value of $4.50) for every day of the month (31 days)
  14. Prize will be delivered in the form of a San Churro Gift Card, totalling $140 (31 days in a month x $4.50 - $139.50)
  15. The San Churro Gift Card is valid for 12 months. San Churro gift cards are redeemable at any San Churro Australia-wide for menu or retail items.
  16. The prize is not transferable for cash and no substitutions are allowed. The prize does not include transportation to and from any of the San Churro stores around Australia.
  17. Any unclaimed prize(s) will be forfeited. There will be no second chance draws.
  18. The prize will be posted to the winner and cannot be collected in store or sent digitally.
  19. The prize is not transferable for cash and no substitutions are allowed. The prize does not include transportation to and from any of the San Churro stores around Australia.
  20. It is the sole responsibility of entrants to check their emails to see if they are a winner. Upon notification of winning, the winning entrant must provide San Churro with their postal details in order to claim their prize.
  21. The Gift Card will be posted to the postal address provided to San Churro by the winning entrants and are not able to be collected in store or sent digitally.
  22. The winners will have 14 days from notification that they are a winner to claim their prize. If the prize is unclaimed or the winning entrant is unable to satisfy these Terms and Conditions within 14 days of notification the prize will be forfeited. There will be no second chance prize draw.
  23. San Churro accepts no responsibility for any variation in the prize value from day to day during the promotion period. Prizes or any unused portion of a prize are not transferable or exchangeable and cannot be taken as cash.
  24. San Churro reserves the right to vary these conditions at any time. San Churro does not assume any liability for loss or damages caused in taking out this prize.
  25. In the event that a prize, or an element of a prize, is/are not available for any reason, San Churro reserves the right to substitute prizes in its discretion to equal or greater recommended retail value, subject to state law.
  26. San Churro is not liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of participating in this promotion or accepting any of the prizes, except for any liability which cannot be excluded by law.
  27. San Churro is not responsible for any incorrect or inaccurate information, or for any of the equipment or programming associated with or utilised in this Competition, or for any technical error that may occur in the course of the administration of this Competition. San Churro assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries.
  28. San Churro takes no responsibility for prizes damaged or lost in transit. Once prizes have left San Churro’s premises, San Churro will not be responsible for any delay in delivery, or failure of safe delivery of prizes.
  29. If for any reason this Competition is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of San Churro, which corrupt or affect the administration security, fairness or integrity or proper conduct of this promotion, San Churro reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the Competition.
  30. In the case of the intervention of any outside agent or event which naturally changes the result or prevents or hinders its determination, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strikes; San Churro may in its absolute discretion cancel the Competition and recommence it from the start on the same conditions.
  31. Entrants consent to San Churro using the entrant’s name, likeness, image, voice and/or answer (including photograph, film and/or recording of the same) in any media for an unlimited period of time without remuneration for the purpose of promoting this Competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by San Churro.
  32. San Churro reserves the right to request winners to provide proof of age, identity and residency. Identification considered suitable for verification is at the discretion of San Churro. If there is a dispute as to the identity of an entrant, San Churro reserves the right, in its sole discretion, to determine the identity of the entrant.
  33. San Churro is in no way sponsored, endorsed or administered by, or associated with, Facebook. Entrants understand that they are providing their information to San Churro and not to Facebook. Any questions, comments or complaints regarding the promotion must be directed to marketing@sanchurro.com and not to Instagram. The information provided by entrants will only be used in the ways outlined in these Terms and Conditions.

WIN A $50 GIFT CARD – AUSTRALIA DAY COMPETITION 

WINNERS: Natalia Frantal, Sam Mie, Nathan Appelby, Jay Lai & Ty Nicholson

  1. This document sets out the Terms and Conditions of participation in the San Churro Australia Day Gift Card Giveaway Competition (the Competition). 
  2. The promoter of this Competition is Venga Pty Ltd ABN 48 111 298 830 (San Churro).
  3. Each entry must be entered in accordance with these Terms and Conditions. By entering the Competition, each entrant agrees to be bound by these Terms and Conditions. San Churro may in its absolute discretion refuse to award any prize to any entrant who fails to comply with these Terms and Conditions.
  4. The competition commences at 8am (AEDT) Thursday 19 January 2017 and closes at 4pm (AEDT) Thursday 19 January 2017 (the promotional period). Any entry received after the promotional period will be deemed invalid. No responsibility is accepted for late, lost, delayed or misdirected entries.
  5. This is a game of chance. Winners will be chosen at random by a member or members of the promoter at Suite 1, Level 1, 281 Brunswick Street, Fitzroy, Victoria 3056. The judge’s decision is final and no correspondence will be entered into.
  6. Entrants are welcome to submit more than one entry during the promotion period.
  7. Entry to the Competition is opened to residents in Australia only. An entrant must be an individual and not a company or organisation. An entrant must be aged 13 or over. Permission from a parent or guardian is required prior to entering the Competition if the entrant is under 18 years of age. Employees of San Churro and immediate families of San Churro and any person associated with the Competition, and any organisation or individual associated with the provision of the prize(s), are not eligible to enter.

  8. Winners will be notified via Facebook on Thursday 19 January 2017 after the competition period ends
  9. Prizes consists of 5 x $50 San Churro Gift Cards, totalling $250
  10. Each winner will receive one $50 San Churro gift card valid for 12 months. San Churro gift cards are redeemable at any San Churro Australia-wide for menu or retail items.
  11. Any unclaimed prizes will be forfeited. There will be no second chance draws.
  12. The prize will be posted to the winner and cannot be collected in store or sent digitally.
  13. The prize is not transferable for cash and no substitutions are allowed. The prize does not include transportation to and from any of the San Churro stores around Australia.
  14. It is the sole responsibility of entrants to check their emails to see if they are a winner. Upon notification of winning, the winning entrants must provide San Churro with their postal details in order to claim their prize.
  15. Gift Cards will be posted to the postal address provided to San Churro by the winning entrants and are not able to be collected in store or sent digitally.
  16. The winners will have 14 days from notification that they are a winner to claim their prize. If the prize is unclaimed or the winning entrant is unable to satisfy these Terms and Conditions within 14 days of notification the prize will be forfeited. There will be no second chance prize draw.
  17. San Churro accepts no responsibility for any variation in the prize value from day to day during the promotion period. Prizes or any unused portion of a prize are not transferable or exchangeable and cannot be taken as cash.
  18. San Churro reserves the right to vary these conditions at any time. San Churro does not assume any liability for loss or damages caused in taking out this prize.
  19. In the event that a prize, or an element of a prize, is/are not available for any reason, San Churro reserves the right to substitute prizes in its discretion to equal or greater recommended retail value, subject to state law.
  20. San Churro is not liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of participating in this promotion or accepting any of the prizes, except for any liability which cannot be excluded by law.
  21. San Churro is not responsible for any incorrect or inaccurate information, or for any of the equipment or programming associated with or utilised in this Competition, or for any technical error that may occur in the course of the administration of this Competition. San Churro assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries.
  22. San Churro takes no responsibility for prizes damaged or lost in transit. Once prizes have left San Churro’s premises, San Churro will not be responsible for any delay in delivery, or failure of safe delivery of prizes.
  23. If for any reason this Competition is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of San Churro, which corrupt or affect the administration security, fairness or integrity or proper conduct of this promotion, San Churro reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the Competition.
  24. In the case of the intervention of any outside agent or event which naturally changes the result or prevents or hinders its determination, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strikes; San Churro may in its absolute discretion cancel the Competition and recommence it from the start on the same conditions.
  25. Entrants consent to San Churro using the entrant’s name, likeness, image, voice and/or answer (including photograph, film and/or recording of the same) in any media for an unlimited period of time without remuneration for the purpose of promoting this Competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by San Churro.
  26. San Churro reserves the right to request winners to provide proof of age, identity and residency. Identification considered suitable for verification is at the discretion of San Churro. If there is a dispute as to the identity of an entrant, San Churro reserves the right, in its sole discretion, to determine the identity of the entrant.

EL SOCIAL SUMMER DRINKS CAMPAIGN

  1. Registered El Social members only buy four Cold Drinks and receive the fifth Cold Drink free (to the value of $8.95)
  2. Offer available nationally 16 January 2017 – 31 March 2017
  3. The free Cold Drink will be available for 31 days from the date of issue after which time the offer will expire and be removed from the member account
  4. Cold Drink refers to Fruit Smoothies, Mocktails, Real Chocolate Shakes and Cold Drinks
  5. Offer excludes bottled drinks and Mini Milkshake
  6. Offer will load automatically into a member account when four cold drinks have been purchased
  7. Member must present their El Social mobile app or card in store to redeem
  8. Free drink purchase must be made in a separate transaction
  9. San Churro reserves the right to change or cancel this offer at any time.
  10. Extras will be charged additionally           
  11. Not available in conjunction with any other offer, promotion or discount.
  12. Not redeemable for any other product or cash.

$19.95 FESTIVE FIESTA

  1. Offer valid from 13 - 20 December 2016 only.
  2. Customers must scan their EL SOCIAL card or app or show the email they received to redeem.
  3. Offer valid for a Churros Fiesta for $19.95, total savings $15.
  4. One redemption per person per day.
  5. Not available in conjunction with any other promotion or discount.
  6. Not redeemable for any other product or cash.   
  7. San Churro reserves the right to change or cancel this offer at any time.

WIN A $100 GIFT CARD – CHRISTMAS COUNTDOWN FACEBOOK COMPETITION 

  1. This document sets out the Terms and Conditions of participation in the San Churro Christmas Countdown Gift Card Giveaway Competition (the Competition). 

  2. The promoter of this Competition is Venga Pty Ltd ABN 48 111 298 830 (San Churro).

  3. Each entry must be entered in accordance with these Terms and Conditions. By entering the Competition, each entrant agrees to be bound by these Terms and Conditions. San Churro may in its absolute discretion refuse to award any prize to any entrant who fails to comply with these Terms and Conditions.

  4. The competition commences at 9pm (AEDT) Tuesday 13 December, 2016 and closes at 3pm (AEDT) Wednesday 14 December, 2016 (the promotional period). Any entry received after the promotional period will be deemed invalid. No responsibility is accepted for late, lost, delayed or misdirected entries.

  5. This is a game of chance. Winners will be chosen at random by a member or members of the promoter at Suite 1, Level 1, 281 Brunswick Street, Fitzroy, Victoria 3056. The judge’s decision is final and no correspondence will be entered into.

  6. Entrants are welcome to submit more than one entry per day during the promotion period and are welcome to enter every day during the competition.

  7. Winners will be notified via Facebook on Wednesday 14 December 2016 after the competition period ends
  8. Prizes consists of 5 x $100 San Churro Gift Cards, totalling $500
  9. Each winner will receive a $100 San Churro gift card valid for 12 months. San Churro gift cards are redeemable at any San Churro Australia-wide for menu or retail items.
  10. Any unclaimed prizes will be forfeited. There will be no second chance draws.
  11. The prize will be posted to the winner and cannot be collected in store or sent digitally.
  12. The prize is not transferable for cash and no substitutions are allowed. The prize does not include transportation to and from any of the San Churro stores around Australia.
  13. It is the sole responsibility of entrants to check their emails to see if they are a winner. Upon notification of winning, the winning entrants must provide San Churro with their postal details in order to claim their prize.
  14. Gift Cards will be posted to the postal address provided to San Churro by the winning entrants and are not able to be collected in store or sent digitally.
  15. The winners will have 14 days from notification that they are a winner to claim their prize. If the prize is unclaimed or the winning entrant is unable to satisfy these Terms and Conditions within 14 days of notification the prize will be forfeited. There will be no second chance prize draw.
  16. San Churro accepts no responsibility for any variation in the prize value from day to day during the promotion period. Prizes or any unused portion of a prize are not transferable or exchangeable and cannot be taken as cash.
  17. San Churro reserves the right to vary these conditions at any time. San Churro does not assume any liability for loss or damages caused in taking out this prize.
  18. In the event that a prize, or an element of a prize, is/are not available for any reason, San Churro reserves the right to substitute prizes in its discretion to equal or greater recommended retail value, subject to state law.
  19. San Churro is not liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of participating in this promotion or accepting any of the prizes, except for any liability which cannot be excluded by law.
  20. San Churro is not responsible for any incorrect or inaccurate information, or for any of the equipment or programming associated with or utilised in this Competition, or for any technical error that may occur in the course of the administration of this Competition. San Churro assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries.
  21. San Churro takes no responsibility for prizes damaged or lost in transit. Once prizes have left San Churro’s premises, San Churro will not be responsible for any delay in delivery, or failure of safe delivery of prizes.
  22. If for any reason this Competition is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of San Churro, which corrupt or affect the administration security, fairness or integrity or proper conduct of this promotion, San Churro reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the Competition.
  23. In the case of the intervention of any outside agent or event which naturally changes the result or prevents or hinders it's determination, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strikes; San Churro may in its absolute discretion cancel the Competition and recommence it from the start on the same conditions.
  24. Entrants consent to San Churro using the entrant’s name, likeness, image, voice and/or answer (including photograph, film and/or recording of the same) in any media for an unlimited period of time without remuneration for the purpose of promoting this Competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by San Churro.
  25. San Churro reserves the right to request winners to provide proof of age, identity and residency. Identification considered suitable for verification is at the discretion of San Churro. If there is a dispute as to the identity of an entrant, San Churro reserves the right, in its sole discretion, to determine the identity of the entrant.

SAN CHURRO TOP 5 GIFTS GIVEAWAY FACEBOOK COMPETITION

  1. ​This document sets out the Terms and Conditions of participation in the San Churro Christmas Facebook Competition (the Competition). 
  2. The promoter of this Competition is Venga Pty Ltd ABN 48 111 298 830 (San Churro).
  3. Each entry must be entered in accordance with these Terms and Conditions. By entering the Competition, each entrant agrees to be bound by these Terms and Conditions. San Churro may in its absolute discretion refuse to award any prize to any entrant who fails to comply with these Terms and Conditions.
  4. The competition commences at 5pm (AEDT) Monday 5 December, 2016 and closes at midnight (AEDT) Sunday 11 December, 2016 (the promotional period). Any entry received after midnight (AEDT) Sunday 11 December, 2016 will be deemed invalid. No responsibility is accepted for late, lost, delayed or misdirected entries.
  5. This is a game of chance. Winners will be chosen at random by a member or members of the promoter at Suite 1, Level 1, 281 Brunswick Street, Fitzroy, Victoria 3056. The judge’s decision is final and no correspondence will be entered into.
  6. Entrants are welcome to submit more than one entry per day during the promotion period and are welcome to enter every day during the competition.
  7. The entrant agrees that San Churro may use the entrant’s entry and any personal details provided to San Churro for any promotional, marketing and publicity purposes in any media without notice and without any fee being paid to the entrant, subject to any privacy laws.
  8. Entry to the Competition is opened to residents in Australia only. An entrant must be an individual and not a company or organisation. An entrant must be aged 13 or over. Permission from a parent or guardian is required prior to entering the Competition if the entrant is under 18 years of age. Employees of San Churro and immediate families of San Churro and any person associated with the Competition, and any organisation or individual associated with the provision of the prize(s), are not eligible to enter.
  9. Competition winners drawn at random from all entries received between the competition period.
  10. Winners will be notified via Facebook on Monday 12 December, 2016 with a reply to their comment and also published on the San Churro website (www.sanchurro.com). 
  11. Only one (1) individual can win a maximum of one (1) prize during the promotional period.
  12. No responsibility is accepted by San Churro for late, lost or misdirected entries.
  13. There are sixteen (16) prizes in total. Prizes consists of 2 x Hot Chocolate Gift Hampers, 2 x Tea For One, 2 x Drink with Me Gift Sets (Classic Hot Chocolate), 2 x Drink with Me Gift Sets (Azteca Hot Chocolate), 2 x 25-piece Truffle Collection, 2 x Spanish Hot Chocolate & Mug Sets (Classic Hot Chocolate), 2 x Spanish Hot Chocolate & Mug Sets (Azteca Hot Chocolate) and 2 x Spanish Hot Chocolate & Mug Sets (Sugar Free Hot Chocolate).
  14. Total prize pool is valued at $456.
  15. If the winner of a prize is under the age of 18 years the prize will be awarded to the prize winner's parent or legal guardian.
  16. Any unclaimed prizes will be forfeited. There will be no second chance draws.
  17. The prize will be posted to the winner and cannot be collected in store.
  18. The prize is not transferable for cash and no substitutions are allowed. The prize does not include transportation to and from any of the San Churro stores around Australia.
  19. It is the sole responsibility of entrants to check their emails to see if they are a winner. Upon notification of winning, the winning entrants must provide San Churro with their postal details in order to claim their prize.
  20. Prizes will be posted to the postal address provided to San Churro by the winning entrants and are not able to be collected in store or sent digitally.
  21. The winners will have 14 days from notification that they are a winner to claim their prize. If the prize is unclaimed or the winning entrant is unable to satisfy these Terms and Conditions within 14 days of notification the prize will be forfeited. There will be no second chance prize draw.
  22. San Churro accepts no responsibility for any variation in the prize value from day to day during the promotion period. Prizes or any unused portion of a prize are not transferable or exchangeable and cannot be taken as cash.
  23. San Churro reserves the right to vary these conditions at any time. San Churro does not assume any liability for loss or damages caused in taking out this prize.
  24. In the event that a prize, or an element of a prize, is/are not available for any reason, San Churro reserves the right to substitute prizes in its discretion to equal or greater recommended retail value, subject to state law.
  25. San Churro is not liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of participating in this promotion or accepting any of the prizes, except for any liability which cannot be excluded by law.
  26. San Churro is not responsible for any incorrect or inaccurate information, or for any of the equipment or programming associated with or utilised in this Competition, or for any technical error that may occur in the course of the administration of this Competition. San Churro assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries.
  27. San Churro takes no responsibility for prizes damaged or lost in transit. Once prizes have left San Churro’s premises, San Churro will not be responsible for any delay in delivery, or failure of safe delivery of prizes.
  28. If for any reason this Competition is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of San Churro, which corrupt or affect the administration security, fairness or integrity or proper conduct of this promotion, San Churro reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the Competition.
  29. In the case of the intervention of any outside agent or event which naturally changes the result or prevents or hinders it's determination, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strikes; San Churro may in its absolute discretion cancel the Competition and recommence it from the start on the same conditions.
  30. San Churro reserves the right to request winners to provide proof of age, identity and residency. Identification considered suitable for verification is at the discretion of San Churro. If there is a dispute as to the identity of an entrant, San Churro reserves the right, in its sole discretion, to determine the identity of the entrant.
  31. San Churro is in no way sponsored, endorsed or administered by, or associated with, Facebook. Entrants understand that they are providing their information to San Churro and not to Facebook. Any questions, comments or complaints regarding the promotion must be directed to competitions@sanchurro.com and not to Facebook. The information provided by entrants will only be used in the ways outlined in these Terms and Conditions.

SHARE YOUR FESTIVE EXPERIENCE INSTAGRAM COMPETITION

  1. Competition valid from 14/11/16 - 11/12/16
  2. Winners will be drawn and contacted via Instagram on Monday, 12/12/16
  3. The draw will be based on a game of skill, with the best photos of a ‘San Churro festive experience’ selected as the winners
  4. Winners’ names will be published here on the San Churro website terms and conditions page
  5. Entrants must follow @sanchurro_au on Instagram, and include the hashtag #sanchurro in order to enter the competition
  6. Multiple entries allowed over the competition period
  7. Entries must be a photo that includes a San Churro product, photos of other products will not be considered
  8. Prizes consists of 5 x $100 San Churro Gift Cards, totalling $500
  9. The gift card prize can be used to purchase any menu or retail product in any San Churro store location within Australia (excludes online store)
  10. San Churro reserves the right to change the terms and conditions or cancel the competition at any time
  11. Any unclaimed prizes will be forfeited. There will be no second chance draws.
  12. The prize will be posted to the winner and cannot be collected in store or sent digitally.
  13. The prize is not transferable for cash and no substitutions are allowed. The prize does not include transportation to and from any of the San Churro stores around Australia.
  14. It is the sole responsibility of entrants to check their Instagram account to see if they are a winner. Upon notification of winning, the winning entrants must provide San Churro with their postal details in order to claim their prize.
  15. Gift Cards will be posted to the postal address provided to San Churro by the winning entrants and are not able to be collected in store or sent digitally.
  16. The winners will have 14 days from notification that they are a winner to claim their prize. If the prize is unclaimed or the winning entrant is unable to satisfy these Terms and Conditions within 14 days of notification the prize will be forfeited. There will be no second chance prize draw.
  17. San Churro accepts no responsibility for any variation in the prize value from day to day during the promotion period. Prizes or any unused portion of a prize are not transferable or exchangeable and cannot be taken as cash.
  18. San Churro reserves the right to vary these conditions at any time. San Churro does not assume any liability for loss or damages caused in taking out this prize.
  19. In the event that a prize, or an element of a prize, is/are not available for any reason, San Churro reserves the right to substitute prizes in its discretion to equal or greater recommended retail value, subject to state law.
  20. San Churro is not liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of participating in this promotion or accepting any of the prizes, except for any liability which cannot be excluded by law.
  21. San Churro is not responsible for any incorrect or inaccurate information, or for any of the equipment or programming associated with or utilised in this Competition, or for any technical error that may occur in the course of the administration of this Competition. San Churro assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries.
  22.  San Churro takes no responsibility for prizes damaged or lost in transit. Once prizes have left San Churro’s premises, San Churro will not be responsible for any delay in delivery, or failure of safe delivery of prizes.
  23. If for any reason this Competition is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of San Churro, which corrupt or affect the administration security, fairness or integrity or proper conduct of this promotion, San Churro reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the Competition.
  24. In the case of the intervention of any outside agent or event which naturally changes the result or prevents or hinders its determination, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strikes; San Churro may in its absolute discretion cancel the Competition and recommence it from the start on the same conditions.
  25. Entrants consent to San Churro using the entrant’s name, likeness, image, voice and/or answer (including photograph, film and/or recording of the same) in any media for an unlimited period of time without remuneration for the purpose of promoting this Competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by San Churro.
  26. San Churro reserves the right to request winners to provide proof of age, identity and residency. Identification considered suitable for verification is at the discretion of San Churro. If there is a dispute as to the identity of an entrant, San Churro reserves the right, in its sole discretion, to determine the identity of the entrant.

BUY ONE GET ONE FREE RED VELVET FILLED CHURROS OFFER

  1. Buy one full priced Red Velvet Filled Churro ($4.95) and get the second free, total savings $4.
  2. Offer available nationally 29 November - 1 December 2016.
  3. Mention offer in store to redeem.
  4. San Churro reserves the right to change or cancel this offer at any time.
  5. Not available in conjunction with any other offer, promotion or discount.
  6. Not redeemable for any other product or cash.

BUY ONE GET ONE FREE RED VELVET FUNNEL CAKE OFFER

  1. Buy one full priced Red Velvet Funnel Cake ($12.95) and get the second free, total savings $12.95.
  2. Offer available nationally 15 - 17 November 2016.
  3. Mention offer in-store to redeem.
  4. San Churro reserves the right to change or cancel this offer at any time.
  5. Not available in conjunction with any other offer, promotion or discount.
  6. Not redeemable for any other product or cash.

SUNDAE MY WAY COMPETITION

Winner: Alex O'Callaghan

  1. Competition valid from 11/09/16 - 27/09/16
  2. Winner will be drawn and contacted via Instagram on Wednesday, 28/09/16
  3. The draw will be based on a game of skill, with the best photo of a ‘sundae my way’ selected as the winner
  4. Winners name will be published here on the San Churro website terms and conditions page
  5. Entrants must follow @sanchurro_au on Instagram, and include the hashtag #sundaemyway in order to enter the competition
  6. Multiple entries allowed over the competition period
  7. Entries must be a photo that includes the San Churro product 'Sundae My Way', photos of other products will not be considered
  8. Prize consists of a 'summer of free sundae sessions' - one free sundae (to the value of $14.95) for every Sunday in summer (from 1/11/16 - 31/01/17)
  9. Prize will be delivered in the form of a San Churro gift card, totalling $194.35 (13 Sundays in summer x $14.95 = $194.35)
  10. The gift card prize can be used to purchase any menu or retail product in any San Churro store location within Australia (excludes online store)
  11. San Churro reserves the right to change the terms and conditions or cancel the competition at any time
  12. Any unclaimed prizes will be fortfeighted. There will be no second chance draws.
  13. The prize will be posted to the winner and can not be collected in store or sent digitally.
  14. The prize is not transferable for cash and no substitutions are allowed. The prize does not include transportation to and from any of the San Churro stores around Australia.
  15. It is the sole responsibility of entrants to check their instagram account to see if they are a winner. Upon notification of winning, the winning entrants must provide San Churro with their postal details in order to claim their prize.
  16. Gift Cards will be posted to the postal address provided to San Churro by the winning entrants and are not able to be collected in store or sent digitally.
  17. The winners will have 14 days from notification that they are a winner to claim their prize. If the prize is unclaimed or the winning entrant is unable to satisfy these Terms and Conditions within 14 days of notification the prize will be forfeited. There will be no second chance prize draw.
  18. San Churro accepts no responsibility for any variation in the prize value from day to day during the promotion period. Prizes or any unused portion of a prize are not transferable or exchangeable and cannot be taken as cash.
  19. San Churro reserves the right to vary these conditions at any time. San Churro does not assume any liability for loss or damages caused in taking out this prize.
  20. In the event that a prize, or an element of a prize, is/are not available for any reason, San Churro reserves the right to substitute prizes in its discretion to equal or greater recommended retail value, subject to state law.
  21. San Churro is not liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of participating in this promotion or accepting any of the prizes, except for any liability which cannot be excluded by law.
  22. San Churro is not responsible for any incorrect or inaccurate information, or for any of the equipment or programming associated with or utilised in this Competition, or for any technical error that may occur in the course of the administration of this Competition. San Churro assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries.
  23. San Churro takes no responsibility for prizes damaged or lost in transit. Once prizes have left San Churro’s premises, San Churro will not be responsible for any delay in delivery, or failure of safe delivery of prizes.
  24. If for any reason this Competition is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of San Churro, which corrupt or affect the administration security, fairness or integrity or proper conduct of this promotion, San Churro reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the Competition.
  25. In the case of the intervention of any outside agent or event which naturally changes the result or prevents or hinders it's determination, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strikes; San Churro may in its absolute discretion cancel the Competition and recommence it from the start on the same conditions.
  26. Entrants consent to San Churro using the entrant’s name, likeness, image, voice and/or answer (including photograph, film and/or recording of the same) in any media for an unlimited period of time without remuneration for the purpose of promoting this Competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by San Churro.
  27. San Churro reserves the right to request winners to provide proof of age, identity and residency. Identification considered suitable for verification is at the discretion of San Churro. If there is a dispute as to the identity of an entrant, San Churro reserves the right, in its sole discretion, to determine the identity of the entrant.

PROVIDE FEEDBACK FOR THE CHANCE TO WIN A $50 GIFT CARD

  1. Competition drawn at random each month from all entries received during that month.
  2. Each monthly winner will receive a $50 San Churro gift card valid for 12 months. San Churro gift cards are redeemable at any San Churo Australia-wide for menu or retail items.
  3. Any unclaimed prizes will be fortfeighted. There will be no second chance draws.
  4. The prize will be posted to the winner and can not be collected in store or sent digitally.
  5. The prize is not transferable for cash and no substitutions are allowed. The prize does not include transportation to and from any of the San Churro stores around Australia.
  6. It is the sole responsibility of entrants to check their emails to see if they are a winner. Upon notification of winning, the winning entrants must provide San Churro with their postal details in order to claim their prize.
  7. Gift Cards will be posted to the postal address provided to San Churro by the winning entrants and are not able to be collected in store or sent digitally.
  8. The winners will have 14 days from notification that they are a winner to claim their prize. If the prize is unclaimed or the winning entrant is unable to satisfy these Terms and Conditions within 14 days of notification the prize will be forfeited. There will be no second chance prize draw.
  9. San Churro accepts no responsibility for any variation in the prize value from day to day during the promotion period. Prizes or any unused portion of a prize are not transferable or exchangeable and cannot be taken as cash.
  10. San Churro reserves the right to vary these conditions at any time. San Churro does not assume any liability for loss or damages caused in taking out this prize.
  11. In the event that a prize, or an element of a prize, is/are not available for any reason, San Churro reserves the right to substitute prizes in its discretion to equal or greater recommended retail value, subject to state law.
  12. San Churro is not liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of participating in this promotion or accepting any of the prizes, except for any liability which cannot be excluded by law.
  13. San Churro is not responsible for any incorrect or inaccurate information, or for any of the equipment or programming associated with or utilised in this Competition, or for any technical error that may occur in the course of the administration of this Competition. San Churro assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries.
  14. San Churro takes no responsibility for prizes damaged or lost in transit. Once prizes have left San Churro’s premises, San Churro will not be responsible for any delay in delivery, or failure of safe delivery of prizes.
  15. If for any reason this Competition is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of San Churro, which corrupt or affect the administration security, fairness or integrity or proper conduct of this promotion, San Churro reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the Competition.
  16. In the case of the intervention of any outside agent or event which naturally changes the result or prevents or hinders it's determination, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strikes; San Churro may in its absolute discretion cancel the Competition and recommence it from the start on the same conditions.
  17. Entrants consent to San Churro using the entrant’s name, likeness, image, voice and/or answer (including photograph, film and/or recording of the same) in any media for an unlimited period of time without remuneration for the purpose of promoting this Competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by San Churro.
  18. San Churro reserves the right to request winners to provide proof of age, identity and residency. Identification considered suitable for verification is at the discretion of San Churro. If there is a dispute as to the identity of an entrant, San Churro reserves the right, in its sole discretion, to determine the identity of the entrant.

EVERY 5TH HOT DRINK IS FREE TERMS AND CONDITIONS

  1. Ask in store for a Fairtrade hot drink card and you can enjoy every 5th hot drink for FREE!
  2. Cannot be used in conjunction with any other offer, promotion or other loyalty card.
  3. Offer available for a coffee or hot chocolate up to the value of $6.
  4. Valid until 31 March 2016. Valid at any San Churro store nationwide.

REFUNDS AND RETURNS POLICY

San Churro will happily assist customers who wish to return or exchange goods purchased from any of our stores across Australia.

Non-faulty Goods:
If the retail item is non-faulty, you may choose a refund or exchange of the item provided that:

  • you have returned the item within 14 days from the date of purchase;
  • you produce satisfactory proof of purchase; and
  • the item is unused, in its original packaging, in saleable condition and well within the expiry date.   

San Churro reserves the right to assess the condition and age of the goods. 

Proof of Purchase:
Please note that all refund or exchange requests must be accompanied by satisfactory proof of purchase documents (i.e. your original receipt).  

If you are unable to provide satisfactory proof of purchase, San Churro may, at its absolute discretion, provide you with an exchange to the current value of the merchandise provided that:

  • the item is unused, in its original packaging, in saleable condition and well within the expiry date;  
  • we can verify that the item was originally purchased from San Churro; and
  • satisfactory identification is presented at the time of the return.

Faulty Goods:
You can choose a refund or exchange of a retail item if that item is faulty.

Alternatively, you can choose to keep the faulty item and we will compensate you for any drop in value.

All refunds will be provided back in the original tender. Credit card or debit card refunds must be processed back onto the original card.

Note: The original card must be present to gain a refund.

PRIVACY POLICY
Our respect for our customers' right to privacy of their personal information is paramount. We have policies and procedures to ensure that all personal information, no matter how or where it is obtained, is handled sensitively, securely and in accordance with the National Privacy Principles. For our full privacy policy please visit the Privacy Policy page.

CONTACT INFORMATION

San Churro Head Office
Suite 1, 1st Floor
281 Brunswick St 
Fitzroy, VIC 3065

 

Phone: 1300 797 620
Phone: +61 3 9641 6800

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