TERMS & CONDITIONS

CHOCOLATE GIFT COLLECTION SWEEPSTAKES COMPETITION TERMS & CONDITIONS

By entering the Facebook sweepstakes competition you agree that you have read and understand the following Terms and Conditions:

  1. Information on how to enter and prizes form part of these conditions of entry. 
  2. Entry to the competition is open to residents of Australia only. An entrant must be an individual and not a company or organisation. An entrant must be aged 13+ and a San Churro Facebook fan to enter this competition. Employees and the immediate families of the promoter (San Churro) and any associated agencies are not permitted to enter.
  3. The promoter reserves the right to verify the validity of entries and to disqualify any entrant who tampers with the entry process or who submits an entry that is not in accordance with these conditions of entry.
  4. Multiple entries per person are not permitted.
  5. No responsibility is accepted by the promoter for late, lost or misdirected entries.
  6. Only eligible entrants can enter the competition by becoming a fan of the San Churro Facebook page and completing the sweepstakes competition entry form (first name, last name, email) on the San Churro Facebook page application. 
  7. The competition commences at 9am (AEST) Thursday 3 April 2014 and closes at 11.59pm (AEST) Wednesday 16 April 2014 (the promotional period). 
  8. The winning entry will be selected at random by the promoter on all entries received by the end date and time of competition.
  9. The winner will be selected at 10am (AEST) Thursday 17 April 2014 at the San Churro Support Office, 281 Brunswick St, Fitzroy, VIC, 3065. The winning entrant will be notified via email and published on the San Churro Facebook page and the judges’ decision is final and no correspondence will be entered into.
  10. There is one (1) winner only. The winning entrant will win the following prize: San Churro chocolate retail collection including the San Churro Easter collection valued at $751.02 including: Chocolate Egg (Milk) 150g ($9.95), Chocolate Bunny (Milk) 200g ($14.95), Chocolate Bunny (Milk) 500g ($34.95), Truffle Egg Trio Gift Box ($8.95), Easter Truffle Gift Box of 9 x Choc Cross Buns ($18.95), Large Gift Hamper Box ($12.95), Truffle box of 25 ($49.95), Catanies Milk 100g ($9.95), Catanies Dark 100g ($9.95), Catanies Dark Hazelnut 100g ($9.95), Catanies Dark Coffee 100g ($9.95), Catanies Mini 35g ($4.95), Couverture chocolate buds – Milk 250g ($9.95), Couverture chocolate buds – Dark 250g ($9.95), Nougat bar – Crema Catalana 100g ($8.50), Nougat bar – Dark Chocolate 100g ($8.50), Nougat bar – Chocolate & Raspberry 100g ($8.50), Nougat bar – Chocolate & Orange 100g ($8.50), Nougat bar – Hazelnut Gianduja 100g ($8.50), 2 x Mini choc block – Milk 40g ($5.90), Mini choc block – Dark 40g ($2.95), Block – 70% dark choc 85g ($5.95), Block – 32% milk choc 85g ($5.95), Block – 54% No added sugar choc 85g ($6.95), Block – San Churro REAL Dark Chocolate 85g ($8.95), Block – San Churro REAL Milk Chocolate 85g ($8.95), Block – San Churro REAL White Chocolate 85g ($8.95), Block – San Churro REAL Venezuelan Chocolate 85g ($11.95), Decorated Bars – Milk Choc & Raspberries 100g ($8.95), Decorated Bars – Dark Choc Fruit & Nut 100g ($8.95), Decorated Bars – Milk Choc 100s & 1000s 100g ($8.95), Decorated Bars – Dark Chocolate & Jaffa 100g ($8.95), Decorated Bars – Milk Choc & Rocky Road 100g ($8.95), Slabs – Nuts truffle 300g ($15.95), Slabs – Dark Almond 300g ($15.95 ), Slabs – Milk Almond 300g ($15.95), Slabs – Dark Hazelnut 300g ($15.95), Slabs – Milk Hazelnut 300g ($15.95), Pasiones de chocolate 40g ($9.95), Box of hearts 40g ($9.95), Cubito cube – Milk 85g ($9.95), Marshmallow Pops 45g ($3.50), 2 x Chocolate umbrella – Milk 35g ($7.90), Lollichocs Assorted 45g ($4.95), Spoon O’Hot Choc – Milk 50g ($5.95), Spoon O’Hot Choc – Dark 50g ($5.95), Hot Chocolate – Spanish Classic 250g ($9.95), Hot Chocolate – Azteca 250g ($9.95), Hot Chocolate – Sugar Free 250g ($9.95), Hot Chocolate – Spanish Classic 450g ($15.95), Choc Coated Coffee Beans Dark 50g ($9.95), Coffee – San Churro Café Especial Beans 200g ($9.95), Coffee San Churro Café Especial Beans 1kg ($39.95), Single Origin Coffee Beans 250g ($14.95), San Churro Classic Mug ($9.95), San Churro Teacup & Saucer Set ($12.95), Fondue set with 4 forks ($29.95), Not Much To Do Fondue pot – Milk Chocolate 150g ($15.95), Not Much To Do Fondue pot – Dark Chocolate ($15.95), Guilty Pleasures Razcherries 120g ($9.95), Guilty Pleasures Orange Sticks 110g ($9.95), Guilty Pleasures Strawberries 85g ($9.95).
  11. The total prize pool is valued at $751.02 and is available for collection at the winner’s nominated San Churro store in Australia.
  12. This prize is not transferable for cash and does not include transportation to and from any of the San Churro stores around Australia.
  13. The winner will have 14 days to claim their prize. If the Prize is unclaimed or the winning entrant is unable to satisfy these Terms and Conditions by 12pm (AEST) Thursday 1 May 2014 then a second chance draw will take place at 2pm (AEST) Thursday 1 May 2014. All eligible entrants who have submitted an entry during the competition period will be entered into the second chance prize draw. In the event of a winner, they will be notified via email.
  14. Entrants guarantee on submission that the contents of the entry will not be obscene or defamatory.
  15. By entering, the entrant provides permission for San Churro to use entry materials collected for promotional purposes. By entering, the entrant also agrees that their personal information including name and email address will be automatically entered into the San Churro customer database and may be used to further market the San Churro brand.
  16. The promoter collects entrants’ personal information in order to conduct the promotion. If the information requested is not provided, the entrant may not participate in the promotion. By entering the promotion, unless otherwise advised, each entrant also agrees that the promoter may use this information, in any media for future promotional, marketing and publicity purposes without any further reference, payment or other compensation to the entrant, including sending the entrant electronic messages. A request to access, update or correct any information provided should be directed to the promoter at their address set out in the terms and conditions (see below).
  17. Entrants consent to the promoter using the entrant’s name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period of time without remuneration for the purpose of promoting this competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by the promoter.
  18. The promoter reserves the right to request winners to provide proof of age, identity and residency. Identification considered suitable for verification is at the discretion of the promoter.
  19. The promoter accepts no responsibility for any variation in the prize value from day to day during the promotion period. Prizes or any unused portion of a prize are not transferable or exchangeable and cannot be taken as cash.
  20. San Churro reserves the right to vary these conditions at any time. San Churro do not assume any liability for loss or damages caused in taking out this prize.
  21. In the event that a prize, or an element of a prize, is/are not available, the promoter reserves the right to substitute prizes in its discretion to the same and equal recommended retail value.
  22. If for any reason this competition is not capable of running as planned (including but not limited to infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this competition), the promoter reserves the right in its sole discretion to disqualify any individual who tampers with the entry process to cancel, terminate, modify or suspend the competition.
  23. The promoter is not liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of participating in this promotion or accepting any of the prizes, except for any liability which cannot be excluded by law.
  24. The promoter is San Churro (Venga Pty Ltd) of Suite 1, Level 1, 281 Brunswick Street, Fitzroy, VIC 3065.
  25. The promoter is in no way sponsored, endorsed or administered by, or associated with, Facebook. Entrants understand that they are providing their information to the promoter San Churro (Venga Pty Ltd) and not to Facebook. Any questions, comments or complaints regarding the promotion must be directed to marketing@sanchurro.com and not to Facebook. The information provided by entrants will only be used in the ways outlined in these terms and conditions.

EASTER GIFT HAMPER TIMELINE COMPETITION DAILY WINNERS

  1. 3.4.14 - Milly Sulda - Adelaide
  2. 3.4.14 - Bronte Donato - Sunshine Coast
  3. 4.4.14 - Adam Fawcett - Sydney
  4. 4.4.14 - Amy Lynn - Perth
  5. 4.4.14 - Nikki Marriner - Melbourne
  6. 4.4.14 - Megan Langham - Brisbane
  7. 7.4.14 - Sarah Panozza - Melbourne
  8. 7.4.14 - Peta Newsome - Sydney
  9. 7.4.14 - Robyn Coutts-Smith - Brisbane
  10. 7.4.14 - Nadia Haniff - Perth
  11. 8.4.14 - Emma Duncan - Wollongong
  12. 8.4.14 - Helen Dannefaerd - Melbourne
  13. 9.4.14 - Ryan Reynolds - Adelaide
  14. 9.4.14 - Hermine Caine - Perth
  15. 10.4.14 - Ingrid Bender Brooks - Melbourne
  16. 10.4.14 - Soujanya Palem - Erina
  17. 11.4.14 - Cassandra Tragar - Adelaide
  18. 11.4.14 - Melicia Mah - Perth
  19. 11.4.14 - Cathie Piper - Sydney
  20. 11.4.14 - Bonnie Bliss McLachlan - Geelong
  21. 14.4.14 - Helen Manning - Melbourne
  22. 14.4.14 - Devan Job - Perth
  23. 14.4.14 - Honi Graf - Perth
  24. 14.4.14 - Paulene Young - Sydney
  25. 15.4.14 - Lisa Denis - Melbourne
  26. 15.4.14 - Rebecca Alyce - Sydney
  27. 15.4.14 - Genevieve Holland - Melbourne
  28. 15.4.14 - Kate Park - Gold Coast
  29. 16.4.14 - Kirra Waddell Redfern - Sydney
  30. 16.4.14 - Kane Pretki - Sydney
  31. 16.4.14 - Letitia Georgostathis - Melbourne
  32. 16.4.14 - Lauren Kingham - Perth

EASTER GIFT HAMPER TIMELINE COMPETITION TERMS & CONDITIONS

By entering the Facebook timeline competition you agree that you have read and understand the following Terms and Conditions:

  1. Information on how to enter and prizes form part of these conditions of entry.
  2. Entry to the competition is open to residents of Australia only. An entrant must be an individual and not a company or organisation. An entrant must be aged 13+ and a San Churro Facebook fan to enter this competition. Employees and the immediate families of the promoter (San Churro) and any associated agencies are not permitted to enter.
  3. The promoter reserves the right to verify the validity of entries and to disqualify any entrant who tampers with the entry process or who submits an entry that is not in accordance with these conditions of entry.
  4. No responsibility is accepted by the promoter for late, lost or misdirected entries.
  5. Only eligible entrants can enter the competition by becoming a fan of the San Churro Facebook page and liking and commenting on the daily promotion post on the San Churro Facebook timeline.
  6. The competition commences at 9am (AEST) Thursday 3 April 2014 and closes at 4pm (AEST) Wednesday 16 April 2014 (the promotional period).
  7. The daily winning entry will be selected by the promoter and is at the full discretion of the promoter.
  8. The winner will be selected at 4pm (AEST) each day of the promotional period. The winner will be selected at the San Churro Support Office, 281 Brunswick St, Fitzroy, VIC, 3065. The winning entrant for each day will be published on the San Churro Facebook page and the judges’ decision is final and no correspondence will be entered into. It is the responsibility of the entrant to check the San Churro Facebook page to see if they have won.
  9. There are 28 prizes in total. Each individual winning entrant will win the following prize valued at $100.70: Chocolate Egg (Milk) 150g ($9.95), Chocolate Bunny (Milk) 200g ($14.95), Chocolate Bunny (Milk) 500g ($34.95), Truffle Egg Trio Gift Box ($8.95), Easter Truffle Gift Box of 9 x Choc Cross Buns ($18.95), Large Gift Hamper Box ($12.95). *Product may vary from detailed.
  10. The total prize pool is valued at $2,819.60.
  11. The winning entrants must collect their prize from the nominated San Churro store in Australia.
  12. The prize is not transferable for cash and no product substitutions are allowed. The winner must collect their prize from the nominated San Churro store, under no circumstances will the prize be mailed or couriered to the winner.
  13. The winner will have 14 days to claim their prize. If the prize is unclaimed or the winning entrant is unable to satisfy these Terms and Conditions within 14 days of notification the prize will be forfeited.
  14. Entrants guarantee on submission that the contents of the entry will not be obscene or defamatory.
  15. By entering, the entrant provides permission for San Churro to use entry materials collected for promotional purposes. By entering, the entrant also agrees that their personal information including name can be used for promotional purposes.
  16. Entrants consent to the promoter using the entrant’s name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period of time without remuneration for the purpose of promoting this competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by the promoter.
  17. The promoter reserves the right to request winners to provide proof of age, identity and residency. Identification considered suitable for verification is at the discretion of the promoter.
  18. The promoter accepts no responsibility for any variation in the prize value from day to day during the promotion period. Prizes or any unused portion of a prize are not transferable or exchangeable and cannot be taken as cash.
  19. San Churro reserves the right to vary these conditions at any time. San Churro do not assume any liability for loss or damages caused in taking out this prize.
  20. In the event that a prize, or an element of a prize, is/are not available, the promoter reserves the right to substitute prizes in its discretion to the same and equal recommended retail value.
  21. If for any reason this competition is not capable of running as planned (including but not limited to infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this competition), the promoter reserves the right in its sole discretion to disqualify any individual who tampers with the entry process to cancel, terminate, modify or suspend the competition.
  22. The promoter is not liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of participating in this promotion or accepting any of the prizes, except for any liability which cannot be excluded by law.
  23. The promoter is San Churro (Venga Pty Ltd) of Suite 1, Level 1, 281 Brunswick Street, Fitzroy, VIC 3065.
  24. The promoter is in no way sponsored, endorsed or administered by, or associated with, Facebook. Entrants understand that they are providing their information to the promoter San Churro (Venga Pty Ltd) and not to Facebook. Any questions, comments or complaints regarding the promotion must be directed to marketing@sanchurro.com and not to Facebook. The information provided by entrants will only be used in the ways outlined in these terms and conditions.


EASTER GIFT BOX OFFER TERMS AND CONDITIONS

  1. The free gift box of 4 chocolate pralines offer is available to ALL customers who spend $30 or more on retail in one transaction. Customers who spend $60+ on retail are entitled to 2x gift boxes. Customers who spend $90+ on retail are entitled to 3x gift boxes etc.
  2. Offer excludes menu item purchases.
  3. Free gift box of 4 chocolate pralines, valued at $8.95, cannot be exchanged for another product or redeemed for cash.
  4. Free gift box includes 4 chocolate pralines and excludes chocolate truffles.
  5. Not to be used in conjunction with any other offer or discount.
  6. Only one redemption per person per day.
  7. Offer available while stocks last.
  8. Offer ends on Sunday 20 April 2014.


$2 CHOCARON WITH ANY DRINK PURCHASE

  1. $2 Chocaron offer is available to ALL customers who purchase any full price hot or cold drink (save $1).
  2. Offer excludes soft drink or bottled water purchases.
  3. Not to be used in conjunction with any other offer or discount.
  4. Only one redemption per person per day.
  5. Offer available while stocks last.

 

HOW TO BECOME AN ORDER OF SAN CHURRO MEMBER

HOW TO BECOME AN ORDER OF SAN CHURRO MEMBER

  1. Complete a San Churro stamp card by purchasing 9 full price Hot Drinks.
  2. The Order of San Churro program is open to all Australian residents.
  3. San Churro has the right to accept or reject membership at its sole discretion.
  4. Order of San Churro member sign up occurs at a San Churro store location, where a customer signs the Member Application Form and returns it to a San Churro Staff Member.
  5. San Churro will then enter your contact details in our Order of San Churro database.

TERMS AND CONDITIONS

  1. Order of San Churro Cards are issued by and remain the property of Venga Pty Ltd, trading as Chocolateria San Churro.
  2. Members will be bound to these Terms and Conditions, as amended from time to time, upon signing the Order of San Churro Member Application Form.
  3. Instructions on how to become a Member of the Order of San Churro form part of these Terms and Conditions.
  4. To receive the 10% Order of San Churro member discount on menu purchases, Members must present their Order of San Churro Card with every transaction. The 10% discount will be applied on full price menu purchases only; cannot be used in conjunction with any other offer or discount; cannot be used for Gift Voucher purchases; cannot be redeemed for cash. Other Terms and Conditions may apply.
  5. Order of San Churro Cards and member benefits are for the exclusive use of the Order of San Churro Member. Membership is limited to one Order of San Churro Card per person.
  6. All Members will be assigned a membership number. This number will be used for identification purposes by San Churro. Information we collect includes information provided by you on the Application Form, transactional information when you shop using your Order of San Churro Card and information you may provide from time to time through contact with San Churro Administration.
  7. By joining the Order of San Churro and signing the Member Application Form you are providing consent to the collection and use of your personal information for direct marketing purposes by San Churro. Information collected from Members is subject to the San Churro Privacy Policy. If you do not wish to receive direct marketing information, please let us know by writing to us at San Churro, Suite 1, 1st Floor 281 Brunswick St, Fitzroy, VIC 3065 or membership@sanchurro.com
  8. San Churro may use your personal information to contact you from time to time and/or to send you special discount offers or advertisements about events, products and services which we think you are likely to be interested in. Special offers may include additional Terms and Conditions. It is at San Churro's sole discretion whether to issue you with a special offer.
  9. Order of San Churro special offers and discounts are non-transferrable and are not redeemable for cash. San Churro is not responsible if a special offer is not available on the day you come to redeem your special offer. San Churro accepts no responsibility for any SMS, email or other mail not received by Members or for any delay in delivery due to technical disruptions or for any other reason.
  10. San Churro is not responsible for any incorrect or inaccurate information, either collected at the time you registered as a Member or during the course of your Membership. It is the Member's responsibility to inform San Churro of any changes to personal details. Please provide written notice of any changes in personal details to membership@sanchurro.com or San Churro, Suite 1, 1st Floor
    281 Brunswick St, Fitzroy, VIC 3065. San Churro accepts no responsibility for members not receiving San Churro vouchers, invites or any other promotional material if incorrect details are provided or San Churro are not notified of any change of detail. San Churro also accepts no responsibility for late, lost or misdirected correspondence resulting from circumstances outside of San Churro's control.
  11. San Churro reserves the right, at any time without notice, to:
  12. Suspend, terminate or vary the Order of San Churro program;
  13. Change the terms and conditions of the Order of San Churro program; and
  14. Terminate any individual's membership or refuse to issue any individual a membership in its absolute discretion.
  15. San Churro shall not be liable for any loss or damage suffered by Members resulting from such suspensions, terminations, variations or change as set out in clause 11, or arising from the Order of San Churro program, except for any liability which can not be excluded by law.
  16. The Order of San Churro program is conducted by Venga Pty Ltd, trading as Chocolateria San Churro.

PRIVACY POLICY

Our respect for our customers' right to privacy of their personal information is paramount. We have policies and procedures to ensure that all personal information, no matter how or where it is obtained, is handled sensitively, securely and in accordance with the National Privacy Principles. For our full privacy policy please visit the Privacy Policy page.

CONTACT INFORMATION

Chocolateria San Churro Head Office
Suite 1, 1st Floor
281 Brunswick St
Fitzroy, VIC 3065

Phone: 1300 797 620
Phone: +61 3 8415 5800