FREQUENTLY ASKED QUESTIONS

We will provide you with our disclosure document which includes copies of our Franchise Agreement, Outlet Licence and the Franchising Code of Conduct. It is essential that you familiarise yourself with this document. We recommend that you obtain independent advice pertaining to its contents prior to entering into a franchise relationship.

Here are some frequently asked questions (FAQs) that will shed more light:

WHAT IS THE INITIAL INVESTMENT?
The initial investment includes the franchise fee, store design and build and training. Depending upon the location this cost can range from approximately $500,000 to $1,000,000.

HOW CAN I FINANCE MY BUSINESS?

There are many ways to finance a new business:

  • From savings
  • Borrowing against existing personal assets
  • Borrowing a portion against the plant equipment purchased by the business
  • Using ready cash from the sale of an existing business or property
  • Borrow against the new San Churro business.

HOW LONG HAS SAN CHURRO CHOCOLATERIA BEEN IN BUSINESS?
San Churro Chocolateria commenced business in September 2004. The first store opened its doors in March 2006.

DOES SAN CHURRO CHOCOLATERIA HELP WITH LOCATION SELECTION AND THE LEASE?
San Churro Chocolateria takes full responsibility for locating all of our sites. We also enter into negotiations with landlords to secure the best possible arrangement for our franchise partners. San Churro will hold the lease and will grant an Occupancy licence to the Franchisee.

WHAT IS THE AVERAGE SIZE OF A SAN CHURRO CHOCOLATERIA STORE?
The ideal size of a San Churro store is approximately 150 - 250sqm, preferably with prominent frontage and outdoor seating.

HOW LONG WILL IT TAKE TO OPEN A SAN CHURRO CHOCOLATERIA STORE?
It takes approximately 12-16 weeks to build a San Churro Chocolateria store once a commercial lease has been agreed.

AM I REQUIRED TO WORK IN THE STORE?
Yes, we believe that it is vital that the Franchise Partners work in the store. The best stores are those that are run by the Franchise Partner. This also ensures that the franchisee remains familiar with the day to day operations of the store. 

HOW DO I LEARN TO RUN MY STORE?
San Churro Chocolateria conducts a comprehensive 6-week training course for all Franchise Partners. In this course, you will learn everything from how to make the best churros ever to how to manage a successful business! 

In addition to the 6-week Induction Training, the San Churro support team works with you to recruit your new team and also provide initial training for your staff. They are on hand pre-opening to set up your new store and work with you during your first week of trade.

WHAT HAPPENS ONCE MY STORE OPENS?
The helpful and friendly team at San Churro Chocolateria’s Support Office is always on hand to provide ongoing support and training in operations and marketing through store visits, newsletters, regional and national meetings.

WHAT KIND OF RETURN CAN I EXPECT FROM THE OPERATION OF A SAN CHURRO CHOCOLATERIA FRANCHISE?
When you submit an application and pay your application fee we will provide you with a copy of our current Disclosure Document which will provide you with some historical figures based on the performance of our actual stores. We recommend that you enlist the assistance of professional business, accounting and legal advisers to assess the viability of the business. 

Due to the significant variables affecting the profitable performance of each individual franchise, it is inappropriate for us to make any representation to you on the potential level of sales and profitability on any existing or new store. 

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